Micah Gray
Hoffman Estates,IL
Summary
Driven cosmetologist with a track record of leveraging active listening skills to exceed client expectations at Pivot Point Academy. Excelled in creating positive environments and building loyal clienteles at AKIRA Bijora through meticulous attention to detail and outstanding customer service. Licensed professional known for fast learning and achieving notable client satisfaction.
Overview
1
1
year of professional experience
Work History
Student
Pivot Point Academy
Bloomingdale, IL
08.2023 - 07.2024
- Utilized beauty educators to critique me and give me more knowledge on color/foil placements and good business choices.
- Collaborated with fellow beauty students to create a positive work environment and share knowledge and techniques.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultation.
- Maintained clean and organized work station, complying with health and safety standards.
Retail Stylist
AKIRA Bijora
Schaumburg, IL
04.2023 - 11.2023
- Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
- Developed loyal clientele through attentive service, remembering preferences and anticipating needs.
Education
Cosmetology
Pivot Point Academy
Bloomingdale, IL07.2024
Skills
- Fast Learner
- Positive Attitude
- Attention to Detail
- Active Listening
- Customer Service
- State Licensed Cosmetologist
- Natural Hair Care
- Thermal styling
- Color formulation
Timeline
Student
Pivot Point Academy
08.2023 - 07.2024
Retail Stylist
AKIRA Bijora
04.2023 - 11.2023
Cosmetology
Pivot Point Academy