Micah King
Dallas,TX
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Toyota Motor North America
Plano, TX
06.2022 - Current
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Monitored surveillance cameras and responded to suspicious activity.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Maintained high levels of alertness throughout shifts.
- Provided escorts for visitors as needed throughout the facility.
- Checked for safety hazards and took corrective action when necessary.
Internship Student
Dallas Leadership Foundation
Dallas, TX
10.2023 - 12.2023
- Supported various program activities, assisting with administrative tasks.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Created content for social media platforms to engage and connect with target audiences.
- Worked closely with human resources to support employee management and organizational planning.
- Created an atmosphere of mutual learning by offering constructive criticism in a supportive environment.
- Facilitated group activities for mentors and mentees to build relationships and foster collaboration.
Consumer & Community Banking
JPMorgan Chase
Fort Worth, TX
09.2022 - 05.2023
- Doing IVR/Call Routing testing, Inventory Work, Checking and making sure accounts on Mainframe are up to date, Check and up-to-date the screenshots and Word documents on what happens in Mainframe so it can pass its monthly check-in, Working on a project in Excel
- Monitored market trends to better understand consumer behavior when it comes to banking products.
- Performed daily account maintenance tasks like deposits, withdrawals, transfers, and payments.
- Participated in team meetings to discuss strategies for improving customer service standards.
FACILITIES ASSISTANT
PAUL QUINN COLLEGE; WORK PROGRAM
DALLAS, TX
10.2021 - 04.2022
- Apart of a dynamic, team-oriented department charged with the maintenance and upkeep of the campus’ buildings, grounds, and equipment
- Responsible for ensuring that the campus grounds, repairs are upkept and providing set up and break down for campus events.
ASSISTANT MANAGER
HAT CREEK BURGER
SACHSE, TX
03.2021 - 08.2021
- Promoted to opening and closing team lead to supervise all functions of day-to-day operations
- Managed workflow and product inventory while collaborating with sister restaurants
- Maintained sanitary work environment per state standards
- Identified future leaders and talent through observations and coaching feedback with General Manager
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
CASHIER
HAT CREEK BURGER
SACHSE, TX
08.2019 - 03.2021
- Answered questions about store policies and addressed customer concerns related to purchases, selections, and opening reward program accounts
- Maintained cash drawer without discrepancies and generated revenue of $500 or more per shift
- Worked flexible schedule and extra shifts to meet business needs
- Provided excellent customer service, receiving numerous positive customer reviews through Yelp and direct reports.
SEASONAL TEAM MEMBER
TARGET CORPORATION
MURPHY, TX
10.2020 - 01.2021
- Maintained high levels of productivity during peak season
- Assisted customers with high levels of customer service and provided extremely fast and efficient service for self-checkout and checkout lanes, cart organization and logistics
- Took additional steps to learn store functions and sales goals for store operations.
Education
BACHELOR OF ARTS - BUSINESS MANAGEMENT
PAUL QUINN COLLEGE
05.2024
Skills
- Trustworthy
- Dependable
- Reliable
- Collaborative
- Strategic
- Leadership
- Flexible
- Adaptable
- Multitasking and Organization
- Team Collaboration
Certification
- Mentor Central of Leadership
Timeline
Internship Student
Dallas Leadership Foundation
10.2023 - 12.2023
Consumer & Community Banking
JPMorgan Chase
09.2022 - 05.2023
Security Officer
Toyota Motor North America
06.2022 - Current
FACILITIES ASSISTANT
PAUL QUINN COLLEGE; WORK PROGRAM
10.2021 - 04.2022
ASSISTANT MANAGER
HAT CREEK BURGER
03.2021 - 08.2021
SEASONAL TEAM MEMBER
TARGET CORPORATION
10.2020 - 01.2021
CASHIER
HAT CREEK BURGER
08.2019 - 03.2021
BACHELOR OF ARTS - BUSINESS MANAGEMENT
PAUL QUINN COLLEGE
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