MICAH LOVE
Granbury
Summary
Professional claims adjuster with proven track record in risk assessment and insurance evaluation. Skilled in negotiating settlements, investigating claims, and providing accurate damage appraisals. Strong team collaborator, adaptable to changing requirements, and reliable in high-pressure situations. Known for integrity, analytical thinking, and effective communication.
Overview
19
19
years of professional experience
Work History
Independent Adjuster
Pilot Catastrophe Team
03.2025 - Current
- Licensed in Texas, Oklahoma, Louisiana, and South Carolina.
- Collaborated with policyholders and insurance companies to facilitate clear communication throughout the claims process.
- Developed detailed reports outlining findings, recommendations, and settlement options for claims resolution.
- Managed multiple priorities simultaneously while ensuring all tasks were completed within set deadlines and quality standards maintained.
- Provided exceptional customer service amid high-stress circumstances like natural disasters or widespread property damages events.
- Expedited claim resolution times with prompt onsite inspections after receiving new assignments from supervisors or dispatch centers.
- Maintained up-to-date knowledge of industry regulations and trends to ensure compliance and informed decision-making in claims management.
- Improved workflow efficiency by maintaining organized records of all claim-related documents, photos, and correspondence.
VIP Chauffeur
AJL International
06.2023 - 02.2025
- Skilled and safe driver, familiar with routes and traffic patterns across Texas, Oklahoma, Louisiana, and Arkansas.
- Maintained a discreet and professional demeanor, respecting client privacy.
- Communicated effectively with clients, assistants, and bodyguards, etc.
- Very good at interpreting nonverbal cues and analyzing a person's behavior to understand their emotions, intentions, wants, and needs.
- Followed strict safety protocols while driving in order to protect passengers' lives and property.
Fine Dining Server/Head Bartender
3 Eleven Kitchen and Cocktails
04.2019 - 06.2023
- Utilized extensive bar and wine knowledge to enhance guests' dining experiences.
- Served high customer volumes during special events, nights, and weekends.
- Suggested wine pairings to go with specific menu items.
- Ran food from chefs to guest tables, with dishes that required special serving techniques.
- Managed sections for a smooth flow of guests and orders.
- Helped customers with dietary restrictions, allergies, and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Medical Case Worker
United Health Care Global
10.2016 - 04.2019
- Served as primary liaison for patients, doctors, and hospital staff by reviewing medical charts thoroughly.
- Delivered individualized patient care through direct engagement with patients.
- Ensured compliance with confidentiality standards and regulatory guidelines.
- Verified insurance coverage and obtained treatment authorizations through effective communication.
- Developed comprehensive care plans aligned with provider's treatment and family goals.
- Facilitated dispute resolutions using problem-solving techniques to foster mutual understanding.
Lead Bartender/Banquet Server
Sheraton Hotel & Resorts
05.2015 - 01.2017
- Served a high customer volume during special events, nights, and weekends.
- Upsold menu items to customers, driving up per-sale revenues, and maximizing profits.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Blackjack Dealer
The Eagles Fraternity
03.2014 - 06.2014
Lead Bartender
Two and Seven Eighths
06.2010 - 02.2014
Lead Bartender
The Rock
05.2006 - 04.2010
Education
Property & Casualty Adjuster License
Pilot Catastrophe
Irving, TX04-2025
All- Lines Adjuster License
Adjuster Pro
03-2025
Some College (No Degree) - Pre Med
Howard Payne University
Brownwood, Texas08-1991
Some College (No Degree) - Nursing
Dickinson State University
Dickinson, N. Dakota06-2010
Skills
- Crisis management
- Nonverbal communication
- Team collaboration
- Attention to detail
- Caseload management
- Defensive driving practices
- Multitasking
- Organizational skills
- Liability analysis
- Damage assessment
- Property inspection
- Insurance regulations
- Highly motivated
Timeline
Independent Adjuster
Pilot Catastrophe Team
03.2025 - Current
VIP Chauffeur
AJL International
06.2023 - 02.2025
Fine Dining Server/Head Bartender
3 Eleven Kitchen and Cocktails
04.2019 - 06.2023
Medical Case Worker
United Health Care Global
10.2016 - 04.2019
Lead Bartender/Banquet Server
Sheraton Hotel & Resorts
05.2015 - 01.2017
Blackjack Dealer
The Eagles Fraternity
03.2014 - 06.2014
Lead Bartender
Two and Seven Eighths
06.2010 - 02.2014
Lead Bartender
The Rock
05.2006 - 04.2010
Property & Casualty Adjuster License
Pilot Catastrophe
All- Lines Adjuster License
Adjuster Pro
Some College (No Degree) - Pre Med
Howard Payne University
Some College (No Degree) - Nursing
Dickinson State University
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