William Wolfe
Miramar Beach,FL
Summary
Detail-oriented professional with extensive experience in customer service and insurance evaluation. Recognized for strong problem-solving skills and the ability to manage time effectively. Eager to leverage expertise in fostering positive customer interactions and enhancing team collaboration.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
Independent Adjuster
Brush Country Claims
Miramar Beach, Florida
07.2024 - 11.2025
- Conducted thorough investigations of property damage and loss incidents.
- Communicated findings and recommendations to insurance companies promptly.
- Managed multiple claims simultaneously while adhering to deadlines and protocols.
- Resolved disputes between policyholders and insurance providers effectively.
Barista/Cashier
Black Bear Bread Co
Miramar Beach, Florida
04.2024 - 03.2025
- Engaged with customers to create a welcoming atmosphere and enhance their experience.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Insurance Specialist 2
Louisiana Department of Insurance
Baton Rouge, Louisiana
02.2012 - 03.2021
- Reviewed insurance policies for compliance with state regulations and standards.
- Collaborated with regulatory teams to implement new insurance guidelines effectively.
- Ensured that proprietary carrier data was kept confidential at all times in accordance with applicable laws and regulations.
- Resolved routine and complex issues by performing detailed research.
- Explained coverage options to potential policyholders, answering questions or concerns.
Education
Bachelor of Arts - Economics
Louisiana State University
Baton Rouge, LA05-2009
Skills
- Customer engagement
- Relationship building
- Insurance evaluation
- Effective communication
- Conflict resolution
- Problem solving
- Time management
- Team collaboration
- Policy analysis
- Damage evaluation
- Customer relationship management
- Report writing
- Negotiation strategies
- Attention to detail
- Property inspection
- Claim management
Certification
Florida Real Estate License Issued 2023
Timeline
Independent Adjuster
Brush Country Claims
07.2024 - 11.2025
Barista/Cashier
Black Bear Bread Co
04.2024 - 03.2025
Insurance Specialist 2
Louisiana Department of Insurance
02.2012 - 03.2021
Bachelor of Arts - Economics
Louisiana State University