Micah Lubin
Kansas City ,MO
Summary
Dynamic professional with extensive experience in customer service and team leadership at Supplement Superstores. Proven track record in enhancing customer satisfaction and operational efficiency. Skilled in money handling and decision-making, consistently achieving high standards in store organization and inventory management. Committed to fostering positive relationships and driving team success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Supplement Superstores
09.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Merchandiser
PepsiCo
06.2022 - 09.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Online Grocery Associate
HyVee Foods
11.2021 - 06.2022
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Online Grocery Associate
Walmart
05.2021 - 11.2021
Sales Associate
Champs Sporting Goods
05.2020 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
N/A (Not Complete) - Accounting And Finance
University of Missouri, Kansas City
Kansas City, MOHigh School Diploma -
Blue Springs High School
Blue Springs, MO05.2021
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
Supplement Superstores
09.2022 - Current
Merchandiser
PepsiCo
06.2022 - 09.2022
Online Grocery Associate
HyVee Foods
11.2021 - 06.2022
Online Grocery Associate
Walmart
05.2021 - 11.2021
Sales Associate
Champs Sporting Goods
05.2020 - 08.2020
N/A (Not Complete) - Accounting And Finance
University of Missouri, Kansas City
High School Diploma -
Blue Springs High School
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