Micah Munson
Panama City,FL
Summary
Skilled in power tool operation and demonstrating exceptional customer service, we significantly enhanced installation efficiency and client satisfaction during the tenure at Coastal Insulation. Our proactive approach in troubleshooting and quality checks ensured over 90% repeat business, leveraging group effort, strong organizational skills, and attention to detail for superior project outcomes.
Overview
3
3
years of professional experience
Work History
Installer
Coastal Insulation
04.2023 - Current
- Operated tools, equipment, and machinery according to safety standards.
- Laid out materials and system components to prepare for installation.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Installed complete systems at new residential and business construction sites.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Worked with diverse types of weather and ground conditions.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Increased repeat business by building strong relationships with clients through exceptional service delivery.
Sprayfoam Installer
Blue Line Insulation
10.2022 - 04.2023
- Operated tools, equipment, and machinery according to safety standards.
- Laid out materials and system components to prepare for installation.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Installed complete systems at new residential and business construction sites.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Calculated materials and time needed for each job.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Increased repeat business by building strong relationships with clients through exceptional service delivery.
Installer
IBP
08.2021 - 02.2022
- Operated tools, equipment, and machinery according to safety standards.
- Laid out materials and system components to prepare for installation.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Installed complete systems at new residential and business construction sites.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Worked with diverse types of weather and ground conditions.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Increased repeat business by building strong relationships with clients through exceptional service delivery.
Education
High School Diploma - Gen Ed
Midwestern Baptist Academy
Omaha, NE05.2004
Skills
- Attention to detail
- Time management
- Positive attitude
- Power tool operation
- Customer service
- Customer satisfaction
- Blueprint reading
- Organizational skills
Timeline
Installer
Coastal Insulation
04.2023 - Current
Sprayfoam Installer
Blue Line Insulation
10.2022 - 04.2023
Installer
IBP
08.2021 - 02.2022
High School Diploma - Gen Ed
Midwestern Baptist Academy
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