Micah Saenz
Fayetteville,North Carolina
Summary
A diligent and hardworking student with 4 years of customer care experience and 4 months of hands-on venipuncture practice. Adept at delivering exceptional service in fast-paced environments, ensuring customer satisfaction through effective communication and problem-solving skills. Skilled in venipuncture procedures, maintaining patient safety and comfort, with a strong ability to multitask and prioritize tasks. Demonstrates a solid work ethic, attention to detail, and the ability to work efficiently both independently and as part of a team. Eager to apply customer service expertise and healthcare training in a dynamic role while continuing education.
Overview
10
10
years of professional experience
Work History
Cleaner/ Caregiver Aid
Mamitas
McKinney, TX
06.2015 - 08.2021
- Provided assistance with daily living activities such as bathing, dressing, and grooming.
- Maintained a clean and safe environment for the residents.
- Administered medication according to physician orders, while adhering to state regulations.
- Swept, mopped, and vacuumed floors in residential homes.
- Cleaned bathrooms including toilets, showers and tubs, mirrors, and sinks.
Salesperson
Waffle House
Fayetteville, North Carolina
07.2022 - Current
- Assisted customers in selecting appropriate products or services for their needs.
- Greeted guests and provided menus.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
Cashier Manager
Tobacco & Vape
Fayetteville, North Carolina
09.2023 - 09.2024
- Managed and trained cashiers on proper cash handling procedures.
- Maintained accurate records of daily transactions, including deposits and withdrawals.
- Monitored inventory levels to ensure adequate supplies were available for daily operations.
Education
Phlebotomy Certification -
Fayetteville Technical Community College
Fayetteville, NC04.2025
High School Diploma -
Penn Foster
Online01-2024
Skills
- Order of draw
- Specimen handling
- Quality assurance
- Complaint Handling
- Customer Service 4yrs
- Patient Care and Safety
- Child Care
- Staff Training
- Inventory Control
- Venipuncture
- Patient care
Affiliations
I am a tattoo apprentice in my free time,I also dabble in crocheting hoping to be able to sell pieces in the future.
Education and Training
other
Timeline
Cashier Manager
Tobacco & Vape
09.2023 - 09.2024
Salesperson
Waffle House
07.2022 - Current
Cleaner/ Caregiver Aid
Mamitas
06.2015 - 08.2021
High School Diploma -
Penn Foster
Phlebotomy Certification -
Fayetteville Technical Community College