Micah Schiebel
Holmen,WI
Summary
Dynamic professional with a proven track record at Kwik Trip, excelling in guest service and support, and adept in shelf organization. Demonstrated ability to enhance customer satisfaction through effective team collaboration and adaptability.
Overview
3
3
years of professional experience
Work History
Guest Service
Kwik Trip
Onalaska, WI
05.2022 - Current
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Balanced multiple priorities during peak check-in/check-out periods while maintaining exceptional guest service levels.
- Trained new staff members on company policies, procedures, and guest service standards, ensuring consistent delivery of high-quality experiences.
- Assisted front desk staff with overflow tasks during busy periods, ensuring prompt guest service throughout their stay.
- Supported fellow team members during peak hours, ensuring optimal staffing levels for superior guest service delivery.
Frozen and Dairy Associate
Festival Foods
Holmen, WI
06.2021 - 07.2022
- Ensured product freshness by routinely rotating items and removing expired goods from shelves.
- Assisted customers with locating products, providing knowledgeable recommendations based on their needs.
- Improved workflow efficiency by coordinating with colleagues to divide responsibilities during peak periods.
- Optimized storage space usage for efficient retrieval of products when replenishing shelves on the sales floor quickly.
- Enhanced customer satisfaction by promptly and accurately stocking frozen and dairy products.
Education
High School Diploma -
Luther High School
Onalaska, WI05-2024
Skills
- Verbal and written communication
- Relationship building
- Team collaboration
- Dependable and reliable
- Customer relationships
- Adaptability and flexibility
- Quick learner
- Problem-solving
Timeline
Guest Service
Kwik Trip
05.2022 - Current
Frozen and Dairy Associate
Festival Foods
06.2021 - 07.2022
High School Diploma -
Luther High School