Summary
Overview
Work History
Education
Skills
Timeline
Generic

Micah Smart

Summary

Personable and community oriented with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and writing.

Overview

9
9
years of professional experience

Work History

Packer Operator

Hutchens Industries Inc
07.2023 - Current
  • Maintained a clean and safe work environment by adhering to company safety protocols and regulations.
  • Enhanced product quality by closely monitoring packing procedures and addressing any issues promptly.
  • Managed multiple tasks simultaneously while maintaining accuracy during high-volume periods.
  • Maintained excellent attendance record throughout tenure at the position.
  • Exceeded performance targets regularly by optimizing workflow processes and staying focused under pressure.

Insurance Agent

Town & Country Insurance
08.2022 - 05.2023
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Prepared and reviewed insurance applications to verify compliance with regulations.

Insurance Agent

Shelter Insurance
04.2022 - 07.2022
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Maintained high standards of customer service by building relationships with clients.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.

Universal Banker

Arvest Bank Operations
02.2016 - 04.2022
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
  • Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Identified customer financial needs through in-person efforts, cold calls, referrals, and marketing while providing strong product knowledge and quality service.

Education

Finance

Missouri State University - West Plains
West Plains, MO

Skills

    Accounts Receivable, Financial Statements, Confidential Administrative Support, Effective Written and Verbal Communication, Proficiency in Record and Data Keeping, Problem Solving

Timeline

Packer Operator

Hutchens Industries Inc
07.2023 - Current

Insurance Agent

Town & Country Insurance
08.2022 - 05.2023

Insurance Agent

Shelter Insurance
04.2022 - 07.2022

Universal Banker

Arvest Bank Operations
02.2016 - 04.2022

Finance

Missouri State University - West Plains

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Micah Smart