Micah Stein
Dubuque,IA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavior Technician
Carevel Autism Heath
Dubuque, IA
05.2025 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Customer Service Representative
The UPS Store
Dubuque, IA
01.2024 - 09.2024
- Helped customers with shipping, printing, and logistics needs.
- Completed transactions with accuracy and efficiency.
- Maintained an organized, customer-focused work environment.
Kitchen Operations Assistant
Panera Bread
Dubuque, IA
11.2022 - 12.2023
- Followed food safety guidelines and maintained kitchen cleanliness.
- Supported food prep and trained new team members.
- Worked efficiently during high-volume hours.
Youth Program Leader
City of Dubuque, Parks and Recreation
Dubuque, IA
05.2022 - 08.2022
- Organized recreational activities for children ages 6 to 12.
- Promoted safety and inclusion during play and group sessions.
- Assisted with meal distribution and monitored children’s well-being.
Line Cook and Dishwasher
Knockout Melts
Dubuque, IA
01.2022 - 04.2022
- Prepared meals following company recipes.
- Kept the kitchen clean and restocked ingredients and supplies.
- Operated dishwashing equipment and maintained sanitization standards.
Retail Associate
Festival Foods
Eau Claire, WI
04.2020 - 08.2020
- Handled customer purchases and returns professionally.
- Maintained a clean and efficient checkout area.
- Helped with restocking and organizing products.
Education
High School -
Dubuque Senior High School
05.2025
Emergency Medical Technician Program - undefined
Northeast Iowa Community College (NICC)
01.2025
Skills
- Emergency medical care: Patient assessment, trauma response, airway control
- Medical knowledge: Vital signs, splinting, bleeding control, scene safety
- Critical thinking and quick decision-making
- Effective communication and public interaction
- Conflict resolution and professionalism
- Time management and multitasking
- Adaptability in high-pressure environments
- Strong attention to detail
- Teamwork and workplace safety
- Microsoft Word, Excel, and Google Docs
- Basic knowledge of American Sign Language (ASL)
Certification
- CPR, AED, First Aid, and BLS Certified
- Career Connections Skills 1 and 2, Five Rivers Campus
- Valid Driver’s License (Non-CDL, Class C)
Timeline
Behavior Technician
Carevel Autism Heath
05.2025 - Current
Customer Service Representative
The UPS Store
01.2024 - 09.2024
Kitchen Operations Assistant
Panera Bread
11.2022 - 12.2023
Youth Program Leader
City of Dubuque, Parks and Recreation
05.2022 - 08.2022
Line Cook and Dishwasher
Knockout Melts
01.2022 - 04.2022
Retail Associate
Festival Foods
04.2020 - 08.2020
Emergency Medical Technician Program - undefined
Northeast Iowa Community College (NICC)
High School -
Dubuque Senior High School