MICAH TALBERT
Eagleville,PA
Summary
Zealous networking student with 6+ months simulated experience as looking to break into IT as a career. Aiming to gain as much real life experience as a technician/troubleshooter.
Overview
4
4
years of professional experience
Work History
Server
Shannondell Retirement Living
09.2021 - Current
- Serving guests
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- General cleaning
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Dual Enrollment - Networking 1
Penn Technical College
Norristown, PA2024
Two years - Networking Technology Program
Central Montco Technical High School
Norristown, PA01-2024
Graduation -
Norristown Area School District
Norristown, PA01-2024
Certifications And Skills
CompTIA Certificate: PC Pro
- Understanding, installing, configuring, and troubleshooting PC components, including CPUs, RAM, storage devices, motherboards, and power supplies.
- Experience with peripherals such as printers, monitors, and other input/output devices.
- Working knowledge of various operating systems, including installation and basic configuration.
CompTIA Certificate: Network Pro:
- Proficient in various operating systems with a strong understanding of networking principles, including protocols, topologies, and OSI/TCP-IP models.
- Skilled in configuring, managing, and troubleshooting wired and wireless networks, including routers, switches, firewalls, and access points.
- Knowledgeable in network security, encryption, and authentication, with a basic understanding of virtualization and cloud service integration.
Activities
Honor Rolls at NAHS, multiple years
Timeline
Server
Shannondell Retirement Living
09.2021 - Current
Dual Enrollment - Networking 1
Penn Technical College
Two years - Networking Technology Program
Central Montco Technical High School
Graduation -
Norristown Area School District
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