Micah Willis
Summary
Sales professional with a proven track record of driving revenue growth and enhancing customer satisfaction. Recognized for building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management. Tech-savvy innovator with hands-on experience in emerging technologies and a passion for continuous improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sale Associate
Brooks Brothers
05.2023 - Current
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed efficient cash register operations.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Host/Busser
Cattleman's Roadhouse
04.2021 - 04.2023
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Arts - Political Science
Bellarmine University
Louisville, KY12-2027
High School -
Eminence Independent School District
Eminence, KY01-2025
Skills
- Teamwork and Collaboration
- Problem-solving skills
- Excellent people skills
- Goal-Oriented
- Relationship Building
- Cash Handling
- Verbal/written communication
- Stocking and Receiving
- Sales expertise
- POS System Operation
- Sales Training
- Promotional support
Accomplishments
- Brought in at least 100+ new customers.
- Maintains long-lasting relationships with loyal customers.
- Store captain of our charity efforts
- Collaborated with team of Operation Care Inc. in the development of our donation program.
- Frequent customer service communication for clients
- Completed training programs in a timely manner.
- Achieved customer relationships effectively by helping meet every need, including tailoring issues.
Certification
- First Aid & CPR certification
- Cybersecurity Certified (IC3 Literacy)
Affiliations
- Shelby County Teen Court Program
- Shelby County Mock Trial
- National Honor Society (Vice President)
- Junior Student Council (President)
- Shelby County 4-H
Timeline
Sale Associate
Brooks Brothers
05.2023 - Current
Host/Busser
Cattleman's Roadhouse
04.2021 - 04.2023
- First Aid & CPR certification
- Cybersecurity Certified (IC3 Literacy)
Bachelor of Arts - Political Science
Bellarmine University
High School -
Eminence Independent School District
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