Summary
Overview
Work History
Education
Skills
Timeline
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Micayala Binns

Winston-Salem,NC

Summary

Experienced Production Leader with 2 years of experience monitoring Molding manufacturing. First-rate leadership and team building talents with understanding of manufacturing deadlines and goals. Adept at troubleshooting machine issues and performing repairs. Organized, goal-oriented motivator of team members to meet production goals.

Overview

9
9
years of professional experience

Work History

Production Lead

Cathtek
11.2021 - Current
  • Supported employees by accurately tracking time and proactively resolving any conflicts.
  • Trained workers in proper operation, calibration and maintenance of production line equipment.
  • Handled production line documentation for waste, downtime and output.
  • Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
  • Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.

Catering Manager

McAlister's Deli
08.2018 - 10.2021
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Handled catering scheduling, ordered food and planned events.
  • Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
  • Promoted catering packages with most profitable outcomes without sacrificing client desires.
  • Secured new clients and accounts by analyzing and catering products to specific needs.

Housekeeping Lead

Salemtowne Moravian Home
10.2016 - 08.2018
  • Managed staff of 12 housekeepers.
  • Managed team productivity and workflow to exceed quality standards.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Completed schedules, shift reports, and other business documentation.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Promoted safety by demonstrating proper operation and training staff on power equipment tools.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

Shift Lead

McAlister's Deli
04.2014 - 12.2015
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

High School Diploma -

Ronald Reagan High School
Pfafftown, NC

Skills

  • Work Order Interpretation
  • Quality Assurance
  • Customer Loyalty
  • Corrective Actions
  • Inventory Audits
  • Employee Appraisals
  • Product Quality Control
  • Materials Management
  • Visual Inspection
  • Training Initiatives
  • Strategic Decision-Making
  • Production Line Supervision

Timeline

Production Lead

Cathtek
11.2021 - Current

Catering Manager

McAlister's Deli
08.2018 - 10.2021

Housekeeping Lead

Salemtowne Moravian Home
10.2016 - 08.2018

Shift Lead

McAlister's Deli
04.2014 - 12.2015

High School Diploma -

Ronald Reagan High School

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Micayala Binns