Micayla Policastro
Bossier City,LA
Summary
I am a motivated and personable young woman with experience working with children and diverse groups of people. I exhibit strong interpersonal skills with a passion for fostering learning and development in youth. I am adept at managing multiple tasks, organizing activities, and providing outstanding customer service. I'm eager to apply my enthusiasm for helping others and my ability to create a positive environment.
Overview
3
3
years of professional experience
Work History
Barista
BobaXpress
Bossier City, LA
11.2024 - 02.2025
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Restocked product displays based on demand and projected sales.
- Received and accurately processed customer payments.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
- Input orders into point of sale system and handled customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Server
Dennys Restaurant
Bossier City, LA
06.2022 - 10.2024
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked food before serving it to customers.
- Addressed complaints to kitchen staff and served replacement items.
- Assisted in training new servers.
- Served food and beverages to patrons and confirmed complete orders.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Front End Cashier
Any Garment Cleaners
Bossier City, LA
06.2023 - 01.2024
- Organized the work area to ensure a safe and efficient environment was maintained at all times.
- Neatly hung or folded items and bagged for customers.
- Kept records of incoming garments, outgoing deliveries, payments received and inventory levels.
- Greeted customers, collected items, and recorded contact information.
- Inspected finished items for stains, tears or other imperfections before packaging them for delivery.
- Received and sorted articles by type, color and degree of soil.
Education
Some College (No Degree) - Musical Theatre
Bossier Parish Community College
Bossier City, LAHigh School Diploma -
Airline High School
Bossier City, LA05-2020
Skills
- Opening and closing duties
- Espresso machine operation
- POS system operation
- Team collaboration
- Cleanliness
- Cash register operation
- Basic math
- Friendly and outgoing
- Problem-solving
- Physical stamina
- Speedy and efficient
- Attention to detail
- Adaptive and creative
- Cash handling
- Patience and empathy
- Observation and assessment
Affiliations
- I am a fiction writer in my spare time
- I also draw and create art
- Spending time with my younger siblings
Accomplishments
- Best Actress Award in a Stage Play at BPCC
Languages
ASL
Elementary
References
References available upon request.
Timeline
Barista
BobaXpress
11.2024 - 02.2025
Front End Cashier
Any Garment Cleaners
06.2023 - 01.2024
Server
Dennys Restaurant
06.2022 - 10.2024
Some College (No Degree) - Musical Theatre
Bossier Parish Community College
High School Diploma -
Airline High School
Similar Profiles
De’Shun GuidenDe’Shun Guiden
Electrician at Lee Electrical ConstructionElectrician at Lee Electrical Construction
Sky WILLIAMSSky WILLIAMS
Dental Assistant at Air ForceDental Assistant at Air Force
Rick ForbisRick Forbis
Territory Manager at Golf Cars Of LouisianaTerritory Manager at Golf Cars Of Louisiana
Roland Woods Jr.Roland Woods Jr.
Instructor at Shreve Police DepartmentInstructor at Shreve Police Department
Maria CruzMaria Cruz
Barista at StarbucksBarista at Starbucks