Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Micayla Smith

Birmingham,AL

Summary

Dynamic professional with a proven track record at Kemper Life, able to type 93 WPM, adept in payment processing and suggestive selling. Excelled in crafting custom menus, boosting customer satisfaction, and driving sales. Skilled in Excel and Microsoft Word, with a knack for developing client relationships and exceeding sales targets through effective consultative selling. Fast learner with 8+ combined years of various types of customer service.

Overview

4
4
years of professional experience

Work History

Bartender

Watkins Branch
04.2023 - 01.2024
  • Formatted extensive menu of custom drinks in a well thought out and properly worded manner.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar presentable and well-stocked to meet customer needs.

Esthetician

Esthetic Loft
04.2022 - 06.2023
  • Performed waxing, facials, and gentle exfoliation to improve overall skin condition.
  • Stocked treatment rooms with proper supplies.
  • Recommended retail products for at-home use.
  • Educated patients on treatment options.

Insurance Sales Agent

Kemper Life
02.2020 - 11.2021
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Sold home, life, and other various insurance products to individuals within assigned territory using consultative selling techniques.
  • Generated quotes and proposals for clients to match individual needs.

Education

Psychology

University of Alabama At Birmingham
Birmingham, AL

Esthiology - Esthiology

Aveda Institute Birmingham
Birmingham, AL
03.2022

Skills

  • Payment Processing
  • Menu Memorization
  • Excellent Typing Skills
  • Suggestive Selling
  • Experience with Excel and Microsoft Word

Timeline

Bartender

Watkins Branch
04.2023 - 01.2024

Esthetician

Esthetic Loft
04.2022 - 06.2023

Insurance Sales Agent

Kemper Life
02.2020 - 11.2021

Psychology

University of Alabama At Birmingham

Esthiology - Esthiology

Aveda Institute Birmingham
Micayla Smith