Micha Clifton
University City,MO
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Engineering position to help launch career while achieving company goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Desktop/Tech Support II
Charter Communications
Saint Louis, MO
2023.05 - Current
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Updated software versions new installations.
- Oversaw hardware, software and networking component monitoring, testing and installation to assist maintenance and migration.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
CCTV Technical Engineer
KC Water
Kansas City, MO
12.2019 - 02.2023
- Completed scheduled services and installations, preventative maintenance and calibration.
- Performed troubleshooting duties and provided server management expertise via remote and in-person interactions.
- Inputted information from customer calls and onsite service visits into company's system using Hansen.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
FC Associate 1
Amazon
Kansas City, KS
06.2019 - 12.2019
- Delivered products, as member of picking team, to next stage of process quickly and accurately and kept customer products flowing and warehouse humming.
- Loaded and unloaded trucks, contacted suppliers for estimated arrival time, stocked and organized products to prepare for customer orders and picked and packed orders.
- Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
Culinary Crew Member
Saint Luke's Hospital of Kansas City
, MO
08.2016 - 07.2019
- Created cleaning rotation schedule to keep kitchen and dining areas healthy
- Directed food deliveries
- Prepared fruit and veggies ahead of time to make the following day more productive
- Took inventory and ordered produce for fresh meals each day
- Took orders, prepared quality food and served it to the right customers
Education
Bachelor of Science - Studio Art
Lincoln University
2013
Certification - Web Development
LaunchCode
Kansas City 05.2022 - 12.2022
Skills
- Customer Service Expertise
- Photoshop 60
- Attention to Detail
- Working Independently
- Microsoft Suite
- Warehouse Operations
- Inventory Monitoring
- Data Management
- Computer Skills
- Multitasking
- Java
- Javascript
- Bootstrap
- HTML
- Hansen
- WinCam
- GIMP
- Skyvision
- Radiant HD
Affiliations
- Nassco Certified
- MWEA Class C Certified
Timeline
Desktop/Tech Support II
Charter Communications
2023.05 - Current
Certification - Web Development
LaunchCode
05.2022 - 12.2022
CCTV Technical Engineer
KC Water
12.2019 - 02.2023
FC Associate 1
Amazon
06.2019 - 12.2019
Culinary Crew Member
Saint Luke's Hospital of Kansas City
08.2016 - 07.2019
Bachelor of Science - Studio Art
Lincoln University