Micha Jackson
Boswell,OK
Summary
Dedicated and compassionate professional committed to serving others with integrity and accountability. Skilled in attention to detail, problem-solving, multitasking, and teamwork. Eager to contribute to and grow within the Choctaw Nation organization while supporting its mission and values.
Overview
12
12
years of professional experience
Work History
Drug and Alcohol Tech
Choctaw Nation
08.2023 - Current
- Responsible for administering and overseeing drug screening processes for both employment and court-ordered testing.
- Accurately complete all necessary paperwork, including the Custody and Control Form (CCF), to ensure the integrity of the chain of custody.
- Handled and protected confidential information with discretion while coordinating across departments.
Choctaw Referred Care
Durant Regional Medical Center-Choctaw Clinic
07.2021 - 08.2023
- Coordinated timely scheduling of patients with external facilities and managed the transmission and receipt of medical records, collaborating effectively with multiple departments to ensure seamless communication and continuity of care.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Patient Access Representative
Durant Regional Medical Center- Choctaw Clinic
05.2021 - 07.2021
- Managed patient check-in and registration processes to enhance overall efficiency.
- Coordinated insurance verification and authorization procedures for optimal patient access.
- Assisted patients with appointment scheduling, ensuring timely access to services.
- Educated patients on clinic policies and procedures to improve understanding and compliance.
Players' Club Rep
Choctaw Casino & Resort
06.2013 - 12.2019
- Delivered exceptional customer service to enhance guest experiences and foster loyalty.
- Processed member applications and rewards efficiently, ensuring accurate account management.
- Developed relationships with key members to personalize experiences.
Education
High School Diploma -
Bennington High School
Bennington, OKSkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
Timeline
Drug and Alcohol Tech
Choctaw Nation
08.2023 - Current
Choctaw Referred Care
Durant Regional Medical Center-Choctaw Clinic
07.2021 - 08.2023
Patient Access Representative
Durant Regional Medical Center- Choctaw Clinic
05.2021 - 07.2021
Players' Club Rep
Choctaw Casino & Resort
06.2013 - 12.2019
High School Diploma -
Bennington High School