Jessica Copeland
Clerical
Fulton,KY
Summary
Knowledgeable Recruiter with two-year history staffing teams for multiple industries and experience levels. Leverages wide-ranging sourcing methods, interviewing techniques and offers negotiations to meet diverse client needs. Talented at managing communications, relationships and all facets of hiring process. Dedicated, with over two successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft and history achieving high data output.
Overview
2
2
Certifications
3
3
years of post-secondary education
3
3
years of professional experience
Work History
Drug and Alcohol Tech
Seven Counties Services Inc.
Louisville, KY
09.2020 - 01.2021
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Collected urine samples to test for substance use.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
Patient Engagement Specialist
Landmark Health Management LLC
Louisville, KY
05.2020 - 09.2020
- Reports to work on time and adheres to schedule, maintaining work efficiency during assigned shift Follows resident care-related tasks to assist the resident in achieving optimal goals Assists with resident treatments assigned under the direct supervision of the licensed therapist Performs department secretarial functions as directed Assists patients with therapeutic exercise programs Adheres to established confidentiality standards The rehabilitation technician will assist in routine administrative duties and tasks.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Certified Peer Support Specialist
Creative Spirits
Louisville, KY
02.2020 - 06.2020
- Support Patients Coordinate Patient Logistics and Perform Billing Duties Build Community Support Identify Resources.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Transported individuals to medical appointments and support meetings whenever needed.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Hiring/Recruitment Coordinator
Facilities Management Services Inc.
Louisville, KY
02.2018 - 03.2020
- Develop Recruitment Goals and Objectives Sustain Recruitment Strategies Based on Goals Communicate with Hiring Manager Review Applicants to Evaluate Adhere to Laws, Rules, and Regulations Prepare a Report on a Weekly Basis/ Progress Reports.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Confirmed appointments and interviews with all job candidates.
- Devised recruiting strategies and implemented through marketing campaigns, grassroots advertising initiatives and innovative presentations.
- Stepped in to attend front office when receptionist was out sick.
- Scheduled and conducted 50 interviews each week.
- Advised, coached and counseled managers and staff to support human resources policies, procedures, programs and labor relations.
Education
Degree - Progress, Ass. in Science
Jefferson Community And Technical College
Louisville, KY 01.2018 - Current
Skills
Administrativeundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Certified APSS
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Drug and Alcohol Tech
Seven Counties Services Inc.
09.2020 - 01.2021
Patient Engagement Specialist
Landmark Health Management LLC
05.2020 - 09.2020
Certified Peer Support Specialist
Creative Spirits
02.2020 - 06.2020
Hiring/Recruitment Coordinator
Facilities Management Services Inc.
02.2018 - 03.2020
Degree - Progress, Ass. in Science
Jefferson Community And Technical College
01.2018 - Current
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