MICHAEL KING
MOUNT VERNON
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Certified Pharmacy Technician
Hims & Hers
12.2024 - Current
- Worked with computerized and automated systems for dispensing medications.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted and labeled prescriptions with correct item and quantity.
Certified Pharmacy Technician
Knox Community Hospital
03.2024 - 12.2024
- Counted, measured, and compounded medications following standard procedures.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Restock medication dispensing machines.
Pharmacy Technician
Rite-Aid Pharmacy
08.2023 - 07.2024
- Adhered to company policy regarding good faith dispensing during prescription dispensing activities.
- Helped pharmacy department with inventory processes to provide smooth customer experiences.
- Filled prescriptions by retrieving, counting and dispensing pharmaceuticals.
- Made telephone calls to physicians, customers and insurance providers.
- Managed workflow for day to day business.
- Oversaw 6 other technicians, giving support where needed.
Customer Service Representative
Park National Bank
01.2021 - 09.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
Pharmacy Technician
Kroger
01.2015 - 01.2020
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Restocked automated medication dispensing equipment.
- Workflow management.
- Helped manage 10+ other technicians.
Education
Bachelor of Science - Computer Science
University of Phoenix
04-2025
Skills
- Calm and Professional Under Pressure
- Issue and Complaint Resolution
- Order and Refund Processing
- Understanding Business Needs
- Creative Problem Solving
- Building Customer Trust and Loyalty
- Multitasking and Prioritization
- Data Entry and Maintenance
- Workflow Management
Timeline
Certified Pharmacy Technician
Hims & Hers
12.2024 - Current
Certified Pharmacy Technician
Knox Community Hospital
03.2024 - 12.2024
Pharmacy Technician
Rite-Aid Pharmacy
08.2023 - 07.2024
Customer Service Representative
Park National Bank
01.2021 - 09.2022
Pharmacy Technician
Kroger
01.2015 - 01.2020
Bachelor of Science - Computer Science
University of Phoenix
Similar Profiles
Ivan PrayogoIvan Prayogo
Compounding Pharmacy Technician at Hims & HersCompounding Pharmacy Technician at Hims & Hers
Ivy NguyenIvy Nguyen
Pharmacy Inventory Specialist at Hims & HersPharmacy Inventory Specialist at Hims & Hers
Minerva Cruz AlmaguerMinerva Cruz Almaguer
Inventory Specialist at Hims & HersInventory Specialist at Hims & Hers
Keara LarkKeara Lark
Hostess Manager at Crafty CrabHostess Manager at Crafty Crab
Kaya BunneyKaya Bunney
Server-Restaurant at Izakaya ToraServer-Restaurant at Izakaya Tora