Michael Abraham
Pearland,TX
Summary
Entry-level information technology professional versed in Microsoft and skilled in computer configuration. Sets up hardware, software and networks to meet the school district's specifications. Friendly and upbeat team player.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Information Technology Intern
Newport News Public Schools
05.2016 - 06.2020
- Installed and configured software and hardware.
- Maintained current software licenses and patched applications to stay up-to-date with latest features.
- Collaborated with other interns on various projects to meet program requirements and demonstrate skills development.
- Installed, modified, and repaired software and hardware to resolve technical issues on desktops and laptops for school district employees.
- Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
- Performed tests of functionality, security, and performance of different workstations and devices.
- Managed firewall systems, processors, RAM, hard drives, motherboards, laser printers, and I/O cards
- Acquired Knowledge of networking skills and operating computers in an Active Directory domain.
- Configured routers, switches, and wireless equipment, including CAT 5 cable termination.
- Utilized Windows XP/7/8/10, Windows Server 2008r2, and Google Chrome OS.
- Posted infographics and managed email phishing alerts within the Active Directory.
Education
Associate of Applied Science - Information Systems Technology
Thomas Nelson Community College
Hampton, VA05.2021
High School Diploma -
Menchville High School
Newport News, VA05.2018
Skills
- TCP/IP Protocol
- Hardware and Software Updates
- Microsoft Office
- Workstation Configuration
- Security Monitoring
- IT Systems Support
- Computer Operating Systems
- Networking Issues
- End-User Support
- Software Installation
- Security Enhancement
- Firewall Configuration
- Hardware Installation
- Desktop Support
- Issue Troubleshooting
Certification
- CompTIA A+ Technician
- Cybersecurity for Enterprise CSC
- NOCTI Certificate of Completion of 540 hours of training in Computer Systems
Timeline
Information Technology Intern
Newport News Public Schools
05.2016 - 06.2020
Associate of Applied Science - Information Systems Technology
Thomas Nelson Community College
High School Diploma -
Menchville High School