Traveling
Kumar Sriram
Global Technology And Business Strategy And Execution Program Manager
Novato,CA
Summary
Insightful Information Technology Manager with 10+ years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Director of Information Technology
Private Equity Led Startup Venture
San Francisco, CA
04.2022 - Current
- Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
- Analyzed department and job-related functionality requirements to align technology priorities with business needs.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Fostered positive working environment that encouraged innovation, collaboration and accountability and managed end-user needs with functional and security responsibilities.
Director of IT Sourcing and Vendor Management
Autodesk Inc.
San Francisco, CA
03.2020 - 04.2022
- Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
- Configured and implemented IT initiatives to produce measurable business value.
- Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
- Negotiated contracts with suppliers to obtain favorable terms and pricing. Managed vendor performance to maximize profitability and achieve financial objectives.
- Led agile teams to deliver products quickly and to respond to user requirements by delivering a robust vendor onboarding portal. This was a result of challenging existing operational risk routines to improve identification, access control and incident reporting standards.
Director of Program Management - M&A Integrations
Symantec
Mountain View, CA
01.2017 - 03.2020
- Provided architectural leadership and guidance to technical teams to deliver robust, highly scalable and cost-effective solutions for a "Cloud First" initiative. Led the transition of over 2000 on-premise applications to Azure and AWS.
- Developed, tracked and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
- Conducted due diligence on potential investments and presented findings to C-Level org.
- Led successful mergers, acquisitions, and divestitures of 13+ companies (valued at $10.2B) while developing, enhancing, and executing on a M&A Playbook
- Generated comprehensive reports on portfolio performance and risk assessments during and post integration.
Chief Product and Technology Officer
Private Equity Led Startup Venture
San Francisco, CA
01.2010 - 01.2017
- Managed company-level architecture, platform and data configuration processes and implementation protocols.
- Laid out complete business continuity plan to maintain data protection in event of natural disaster or long-term outage.
- Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes.
- Supported current and emerging programs through interactions with high-level customers, business partners and external vendors.
- Tested security technologies on regular basis and implemented network penetration assessment tools.
Director of IT Outsourcing
Tata Consultancy Services
01.2008 - 01.2010
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits. Results = $2.5B outsourcing IT services portfolio in 2-years.
- Created strategic service roadmaps for new initiatives.
- Built relationships with customers and community to establish long-term business growth. Prioritized and allocated valuable resources to meet business targets.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management and ERP systems.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Vice President of Global Network Services
VISA
Foster City, CA
01.2003 - 01.2008
- Led a team of 12 direct reports and 300+ employees with an annual operational spend of $1.2B supporting the global network services environment.
- Managed company-level architecture, platform and data configuration processes and implementation protocols.
Laid out complete business continuity plan to maintain data protection in event of natural disaster or long-term outage. - Analyzed network traffic and performance metrics to optimize system performance. Designed specific escalation processes for detected faults and intrusion attempts, defining response hierarchies to promote optimal outcomes.
- Remediated security vulnerabilities by applying provided software patches or replacing vulnerable solutions with better alternatives.
Director Global Network Services
Ernst & Young LLP
New York, NY
07.1999 - 01.2003
- Worked closely with organizational leadership and board of directors to guide operational strategy across 182 countries and a user base of 400,000 employees worldwide.
- Configured and implemented IT initiatives to produce measurable business value. Evaluated company documentation to verify alignment with regulatory requirements.
- Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
- Monitored expenditures to mitigate risk of overages.
Education
Chief Technology Officer Leadership Program
Wharton School At University of Pennsylvania
Philadelphia, PA 09.2021 - 12.2022
MBA - Strategic Leadership in Management
Dominican University of California
San Rafael, CA 07.2005 - 07.2007
Masters Degree - Accounting And Commerce
Rajasthan University
India 05.2001 -
Professional Certificate - Product Management Strategy
Wharton School At University of Pennsylvania
Philadelphia, PA 07.2022 - 10.2022
Professional Certificate - Global Supply Chain Management
Wharton School At University of Pennsylvania
Philadelphia, PA 06.2022 - 01.2023
Professional Certificate - Driving Strategic Innovation
Wharton School At University of Pennsylvania
Philadelphia, PA 05.2022 - 08.2022
Skills
Agile framework
Project lifecycle management
Security planning
Supply Base Development
Strategic Business Relationships
Inventory Management Programs
Global Sourcing Strategies
Budgeting
Program oversight
Analytical and Critical Thinking
Project Management
Inter-department collaboration
Customer Relationship Management Software (CRM)
Budgeting and reporting
SAP and ERP system knowledge
Microsoft Outlook, Word and Excel
Exceptional interpersonal communication
Identity management provisioning systems
Network infrastructure administration
Switches and routers
TCP/IP protocol
Network security
Firewalls, VPNs and security products
Firewalls
Cybersecurity
Risk management
Threat Management
Company risk management
Procurement expertise
Contract Negotiation
Benefits and compensation management
Microsoft Office proficiency
Succession planning
Consultative sales techniques
Program management expertise
G-Suite
Story development and brand management
Product lifecycle management
Strategic marketing
Natural leader
Thought leadership content development
Consulting
Accomplishments
- ITSM, ITIL, Automation, Application Management, Program Management, Info Sec principles, Sourcing-Procurement, Vendor Management, CCNA, CCNP, MCSE, SOX Audit, GDPR, CCPA privacy, Zero Trust and War Rooms disaster resolutions
- Snapshot of technologies and services procured, implemented, and managed as a vendor
- Salesforce, SAP, Oracle, NetSuite, Workday, ServiceNow, Atlassian suite of products, Adobe suite of products
- Cisco, VMware, Snowflake, Splunk, Google Analytics, AEM, full Microsoft Office 365 Suite of applications
- Cloud vendors and Datacenter providers including AWS, Azure, Google Cloud, Equinix, and offshore, 3rd party providers
- Broad knowledge of banking/finance/credit union/healthcare/SaaS operations including functions, products, and services and regulations.
Additional Information
I am an active advisor to senior leadership at Startups and Technology Incubators to develop, influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across functional areas within the digital environment.
I mentor and advise individuals and businesses on how to drive business growth from strategy to execution, including M&A, integrations, transformations, divestitures, partnerships, alliances, and rapid market deployments using data analytics.
I have led the construction, build-operate-transfer the management of global support centers (captive and outsourced) in delivering operational excellence through efficiency, mitigating risks, and automated solutions using AI and process efficient applications.
Interests
Golf
Timeline
Professional Certificate - Product Management Strategy
Wharton School At University of Pennsylvania
07.2022 - 10.2022
Professional Certificate - Global Supply Chain Management
Wharton School At University of Pennsylvania
06.2022 - 01.2023
Professional Certificate - Driving Strategic Innovation
Wharton School At University of Pennsylvania
05.2022 - 08.2022
Director of Information Technology
Private Equity Led Startup Venture
04.2022 - Current
Chief Technology Officer Leadership Program
Wharton School At University of Pennsylvania
09.2021 - 12.2022
Director of IT Sourcing and Vendor Management
Autodesk Inc.
03.2020 - 04.2022
Director of Program Management - M&A Integrations
Symantec
01.2017 - 03.2020
Chief Product and Technology Officer
Private Equity Led Startup Venture
01.2010 - 01.2017
Director of IT Outsourcing
Tata Consultancy Services
01.2008 - 01.2010
MBA - Strategic Leadership in Management
Dominican University of California
07.2005 - 07.2007
Vice President of Global Network Services
VISA
01.2003 - 01.2008
Masters Degree - Accounting And Commerce
Rajasthan University
05.2001 -
Director Global Network Services
Ernst & Young LLP
07.1999 - 01.2003