Summary
Overview
Work History
Education
Skills
Timeline
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Seth Morgan

Seth Morgan

Easley,SC

Summary

Strategic Information Technology Manager with 15 years of IT leadership experience including oversight of global infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Excellent interpersonal skills building positive relationships with internal and external stakeholders. Skilled in guiding the organization's navigation of modern technology. Proven passion for creating and delivering the organization’s vision for technology needs and goals. Demonstrated ability to translate technical requirements into creative business solutions by leveraging diverse methodologies. Highly adept in problem-solving, request for proposal development, technology needs assessments and staff training. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Director of Information Technology - Global

ORTEC, INC
Easley, SC
10.2015 - Current
  • Cultivated highly-regarded technology services organization that sustained culture of respect, collective pride and individual and group professional development.
  • Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
  • Documented and analyzed processes and procedures and adhered to regulatory guidance.
  • Developed and maintained service level agreements for strategic applications and measured performance against objectives.
  • Fostered positive working environment that encouraged innovation, collaboration and accountability and managed end-user needs with functional and security responsibilities.
  • Responsible for over 51 million dollars in assets, 1700 computing nodes, and 75 personnel while maintaining 24/7 resource availability.
  • Management of financial aspects of several departments with complete integration of scaled budget models and international exchange rates.
  • Current annual budget responsibilities are roughly 4.7 million dollars encompassing all global entities.
  • This includes all operational IT expenditures, capital expenditure forecasting, and salaries.
  • Maintained several key areas of technical responsibilities held in previous roles while shifting focus to strategic engagement and staff development.
  • Global staff management activities include hiring, training, conflict resolution, performance coaching, and talent management.
  • Benchmark, analyze, report on, and make recommendations for improving and growing IT infrastructure and systems supporting current and future business needs.
  • Direct IT Department operational and strategic planning, including fostering innovation, project management, and organizing and negotiating to streamline resource allocation.
  • Proven technically proficient with industry-standard solutions such as VMware, Cisco, SQL, and Sharepoint.
  • Dynamics AX, O365, etc.
  • Well-versed in GxP protocols and FDA compliance requirements both in practice and documentation.
  • Completed 9 Full FDA audits with no regulatory variance
  • Strengthened communication skills through regular interactions with others
  • Skilled at working independently and collaboratively in various team environments
  • Provided professional services and support in dynamic work environments

Cyber Security Analyst

US ARMY, World Wide
11.2005 - Current
  • Installed, configured, and supported over 370 secure and unclassified enterprise-level local area networks (LAN), wide area networks (WAN) with verifying levels of encryption and security protocols.
  • Equipment ranging from Cisco and Juniper Layer 2 and 3 devices (to include Firewalls and IPS/IDS solutions) to network edge encryption devices and Radio frequency-based transmission solutions.
  • Managed and implemented several large VDI solutions (over 4000 nodes) in geographically separated locations utilizing VMware Horizon View and various thin client solutions.
  • Developed more resourceful and economical work practices and budgeting plans, saving over $3.73 Million across 9 years.
  • Developed tactical training aid for use in High Profile areas to create symmetry and consistency in analysis practices.
  • Selected on numerous occasions to serve as a subject matter expert during multinational/multi-branch training exercises, including several placements within the Pentagon.
  • While I served on Active Duty from 2005-2012, I still serve in a reserve capacity with the South Carolina National Guard.

Infrastructure Manager

CLIFFS CLUBS SERVICES
Travelers Rest, SC
05.2012 - 10.2015
  • Responsible for over $1.8 Million dollars in assets, over 200 computing nodes, and 9 personnel while maintaining 24/7 resource availability.
  • Primary responsible party for application management related to Office 365, Trend Micro, AirWatch (MDM), Jonas (Club Management and accounting software), and Salesforce.com.
  • Responsible for designing and implementing Hot Site Disaster Recovery solutions
  • Responsible for completing equipment obsolesces project replacing and upgrading over 200 network devices and servers.
  • Responsible for engineering, configuring, updating/maintaining and overall support of all enterprise-level local area networks (LAN) and wide area networks (WAN) with varying levels of encryption and security.
  • Firewalls, routing, switching, VPN setup/support, and wireless utilizing Cisco networking hardware including ASA 5505, 5510, 5520, Catalyst 2960/3560/4948 and Cisco WLC 2504/4404/5508, and Cisco Unified Communication Manager.
  • Redesigned network infrastructure while successfully streamlining resolution of all network/telecommunication issues to reduce waste and downtime while maintaining standards outlined in client's Service Level Agreements.
  • Personally responsible for system\network uptime improvements of 16.8%
  • Expanded VOIP infrastructure, reducing costs and increasing productivity by diminishing vendor separation issues resulting in amonthly cost savings of 15% ($6100.00)
  • Provided onboarding and mentoring of newly hired employees, offering positive reinforcement
  • Tested network's performance and created strategies to maintain integrity of overall infrastructure
  • Worked in team-driven environments and communicated effectively with stakeholders
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth
  • Worked closely with management teams to plan, develop and execute technical strategies aligned with client's vision
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation
  • Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions

Education

MBA -

CLEMSON UNIVERSITY
Clemson, South Carolina
05.2021

Bachelor of Science - Information Technology Management, CyberSecurity

AMERICAN MILITARY UNIVERSITY
09.2017

CompTia CISA (Certified Information Security Administrator) -

COMPTIA
06.2017

VCP-DCV (VMware Certified Professional – Data Center Virtualization) -

2016

CEH (Certified Ethical Hacker) -

2015

VCA (VMware Certified Associate) - undefined

2014

CCNA - undefined

2012

Skills

  • Security planning
  • Agile framework
  • Project lifecycle management
  • Risk mitigation planning
  • Requirements analysis
  • Infrastructure development
  • Product development
  • Budget administration
  • Quality assurance
  • Documentation Management
  • Computer skills
  • Analytical skills
  • Planning and Coordination
  • Documentation and reporting
  • Reporting template development

Timeline

Director of Information Technology - Global

ORTEC, INC
10.2015 - Current

Infrastructure Manager

CLIFFS CLUBS SERVICES
05.2012 - 10.2015

Cyber Security Analyst

US ARMY, World Wide
11.2005 - Current

MBA -

CLEMSON UNIVERSITY

Bachelor of Science - Information Technology Management, CyberSecurity

AMERICAN MILITARY UNIVERSITY

CompTia CISA (Certified Information Security Administrator) -

COMPTIA

VCP-DCV (VMware Certified Professional – Data Center Virtualization) -

CEH (Certified Ethical Hacker) -

VCA (VMware Certified Associate) - undefined

CCNA - undefined

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Seth Morgan