Summary
Overview
Work History
Education
Skills
Misc.
Timeline
Generic

MICHAEL A. BUCKLEY

Clark

Summary

Dedicated and results-driven Director of Operations with over a decade of experience in leading and optimizing operations within a Public Housing Authority. Adept at implementing strategic initiatives to enhance efficiency, streamline processes, and improve service delivery to residents. Proven track record of driving organizational growth, fostering collaboration, and ensuring compliance with regulatory requirements. Skilled in operational oversight, staff development, and stakeholder engagement. Passionate about creating safe, sustainable, and inclusive communities through innovative solutions and effective leadership.

Overview

14
14
years of professional experience

Work History

Project Manager

M&M Construction Services
09.2024 - Current
  • Serve as the primary liaison between ownership, the general contractor, and the design team to ensure clear communication and resolution of construction-related items.
  • Verify and certify all contract change proposals and ensure associated budget modifications are properly documented and justified.
  • Conduct bi-weekly project update meetings with ownership to communicate progress, discuss outstanding issues, and ensure alignment with project goals.
  • Maintain direct communication with the general contractor regarding site logistics, sequencing, and daily operations.
  • Track and manage submittal and RFI responses between the contractor and the design team, ensuring timely resolution and documentation.
  • Coordinate owner-driven decisions by facilitating design review discussions and summarizing feedback necessary for RFI/submittal approvals.
  • Review and analyze monthly pay applications submitted by the general contractor to confirm alignment with work completed and stored materials.
  • Produce a comprehensive monthly report outlining budget status, construction progress, and schedule milestones to maintain transparency and accountability for project stakeholders.

Director of Staff Operations

Housing Authority of the City of Elizabeth
09.2021 - Current
  • Oversight of the Agency's PHA, HCV, and Mixed Finance Affordable Housing Programs. This consists of PH Family and Senior Sites, Mixed Finance Family and Senior Sites, The HCV and PBV Voucher Administration.
  • Responsible for Supervision over Department Heads and Department day to day operations. This includes the Section 8 supervisor and ALL Public Housing Managers. Responsible for 40-45 employees in total.
  • Worked with site staff to assure all audits and applicable reporting are submitted accurately and timely. This includes Syndicator, Municipal Agencies, State Agencies (HMFA and DCA), and HUD.
  • Analyzed, Maintained, and Certified PIC submissions, Vouchers to both the DCA and other Section 8 administering agencies. Worked with internal and external private management staff to assure submissions related to 50058s were accurate and timely.
  • Advised and Collaborated with the Section 8 Supervisors and Finance Department to assure voucher administration was on track and meeting benchmarks of current budget and voucher authority. Helped analyze regulations and implement solutions to assure expenditures were spent timely. This includes amendments to Section 8 payment standards as well as assuring proper concessions to landlords and administrative fees to the agency.
  • Recruited, hired and assisted on training employees on operations and performance expectations.
  • Created Job Descriptions for over 20 positions within the agency ranging from Maintenance to Supervisors. Assured that descriptions were in-line with both HUD and Agency accepted Operating Procedures.
  • Assured All Sites were property staffed with Maintenance Personnel while also assuring a preventative maintenance schedule was implemented in perpetration for site inspections.
  • Organized NSPIRE training for all applicable staff while assisting site managers and supervisors in realigning inspection protocols to meet those of the new HUD Standards.
  • Coordinated with Industry Professionals in the adoption of new policy to the Administrative Plan and ACOP to reflect changes in NSPIRE and HOTMA (Still in progress).
  • Oversaw the lease up and initial compliance of new construction.
  • Collaborated with Senior Staff regarding the development of new construction. Assisted A/E Firms obtaining HA documentation and Comment during design, assisted CM firm during Project Management and created benchmarks for HA staff for leasing, maintenance standards, inspections, and compliance.
  • Responsible for oversight of a 2.5 million dollar Jobs Plus grant. Worked with senior staff to obtain sufficient staffing and took over duties of assigning operation to Program Director and staff. Currently managing HUDs Jobs JPEID "tool" to keep track of participant benefits as well as provide supplemental documentation to HUDs grant manager during manual review of JPEID drawdowns.

Mixed Finance Asset Manager

Housing Authority of the City of Elizabeth
09.2017 - 08.2021
  • Oversight of the day-to-day operations of the tax credit, public housing, and HOME Fund property, including leasing, tenant relations, maintenance, and financial management.
  • Ensured compliance with tax credit regulations, including income restrictions, certification requirements, and reporting obligations.
  • Managed public housing units, including tenant screenings, lease agreements, rent collection, and enforcement of lease terms and program guidelines.
  • Coordinated and monitored the implementation of HOME Fund programs and requirements, including tenant eligibility and property compliance.
  • Advertise vacancies, process rental applications, conduct tenant screenings, and coordinate lease signings in compliance with program regulations and fair housing laws.
  • Maintain accurate and up-to-date tenant records, including lease agreements, rent payments, certifications, and correspondence.
  • Respond to tenant inquiries, concerns, and complaints in a professional and timely manner, ensuring resolution and tenant satisfaction.
  • Coordinated and oversee maintenance and repairs, including routine inspections, work order management, and vendor contracts.
  • Monitored property budgets, track expenses, and ensure financial sustainability by controlling costs and maximizing rental revenue.
  • Conducted regular property inspections to ensure compliance with health, safety, and quality standards.
  • Implemented and enforce property policies and procedures, as well as applicable local, state, and federal regulations.
  • Cultivated positive relationships with tenants, community organizations, and local stakeholders to foster a supportive and inclusive living environment.
  • Coordinated with the Housing Authority's programs and departments to support residents' access to supportive services, resources, and opportunities.
  • Prepared regular reports on property performance, including occupancy rates, rental arrears, maintenance activities, and financial statements.
  • Stayed informed about industry best practices, housing market trends, and regulatory changes related to tax credit, public housing, and HOME Fund properties.

Public Housing Asset Manager

Housing Authority of the City of Elizabeth
03.2014 - 08.2021
  • Staff supervision: Provided leadership and guidance to property management staff, including maintenance personnel, leasing agents, and administrative support. Assign tasks, monitor performance, and provide training and professional development opportunities.
  • Resident relations: Fostered positive relationships with residents by addressing inquiries, concerns, and complaints promptly and professionally. Implement initiatives to improve resident satisfaction, engagement, and quality of life.
  • Lease enforcement: Ensured lease agreements are implemented and enforced consistently, including monitoring compliance with rules and regulations, addressing lease violations, and pursuing appropriate legal actions when necessary.
  • Financial management: Developed and managed property budgets, monitor expenses, and implement cost-effective strategies to maintain financial stability and maximize resources. Prepared financial reports, including rent collection, accounts payable, and receivable.
  • Compliance and reporting: Ensured compliance with federal, state, and local regulations, including fair housing laws, procurement rules, and property-specific requirements. Prepare and submit accurate and timely reports to funding agencies, auditors, and program administrators.
  • Property maintenance: Oversight of the maintenance and repair of public housing units and common areas to ensure they meet health, safety, and quality standards. Coordinated with maintenance staff, contractors, and vendors to address maintenance issues promptly and efficiently.
  • Property inspections: Conducted regular inspections of units and common areas to assess condition, identify maintenance needs, and ensure compliance with housing quality standards and program guidelines.
  • Marketing and leasing: Developed and implemented marketing strategies to attract eligible applicants and fill vacancies promptly. Coordinated the leasing process, including applicant screening, eligibility determinations, lease signings, and move-ins.
  • Community engagement: Collaborated with community organizations, local agencies, and resident councils to promote community engagement, resident empowerment, and the development of supportive services and resources.
  • Policy development: Assisted in the development and implementation of property management policies, procedures, and guidelines. Stayed updated on changes in regulations, industry best practices, and emerging trends in public housing management.

Section 8 Specialist

Housing Authority of the City of Elizabeth
12.2013 - 02.2014
  • Processed and review applications for the Section 8 Housing Choice Voucher Program, ensuring completeness and accuracy of required documentation.
  • Verified applicant eligibility by conducting income calculations, asset assessments, and household composition determinations in accordance with program guidelines.
  • Calculated and determine rental subsidies for program participants, taking into account applicable regulations, income limits, and other factors.
  • Prepared and issue housing assistance contracts, lease agreements, and other related documents to program participants and property owners.
  • Conducted regular file audits to ensure compliance with program requirements and documentation standards.
  • Maintained accurate and up-to-date records of participant files, certifications, and transactions using designated software and database systems.
  • Coordinated with property owners and landlords to ensure timely and accurate payment of housing subsidies and resolve any related issues.
  • Responded to inquiries from program participants, property owners, and stakeholders regarding program guidelines, policies, and procedures.
  • Collaborated with other departments and agencies to coordinate services, streamline processes, and ensure program integrity.
  • Stayed informed about changes in Section 8 program regulations, policies, and procedures, attending training sessions and workshops as required.

Building Maintenance Worker

Housing Authority of the City Of Elizabeth
03.2012 - 11.2013
  • Responded to maintenance requests: Received and prioritize work orders from residents or property management staff, and promptly address repair and maintenance needs.
  • Performed repairs: Conducted repairs to electrical systems, plumbing fixtures, HVAC systems, appliances, flooring, walls, windows, doors, and other components of residential units, ensuring they are in good working condition.
  • Conducted preventive maintenance: Regularly inspect residential units, common areas, and facilities to identify maintenance needs and perform preventive maintenance tasks, such as changing filters, lubricating equipment, and inspecting safety systems.
  • Troubleshoot issues: Diagnosed the cause of maintenance problems, identify appropriate solutions, and implement necessary repairs or replacements.
  • Maintained records: Kept accurate records of maintenance activities, including work performed, materials used, and time spent on each task.
  • Ensured safety compliance: Followed established safety protocols and guidelines to maintain a safe working environment for oneself and others, including proper handling and disposal of hazardous materials.
  • Collaborated with team members: Coordinated with other maintenance staff, contractors, and property management personnel to ensure efficient completion of tasks and effective communication.
  • Assisted with emergencies: Was always available to respond to emergency maintenance situations, such as plumbing leaks, power outages, or security issues, and take appropriate actions to resolve them promptly.
  • Performed general maintenance: Conducted routine maintenance tasks, such as painting, cleaning, landscaping, and snow removal, to maintain the overall appearance and functionality of the properties.

Maintenance Laborer

Housing Authority of the City of Elizabeth
01.2011 - 02.2012
  • Prepared vacant units for occupancy in a timely manner.
  • Performed maintenance and repair tasks on buildings, apartments, grounds, and equipment.
  • Performed a variety of duties involving physical exertion and requiring some manipulative ability in the use of small hand or machine tools or operation of less complex power equipment.
  • Available 24/7 to clear snow and ice from buildings and grounds by shoveling and using a gas powered snow blower, to ensure tenant safety.
  • Performed Janitorial Tasks in and around building grounds and common areas. Hallways, lobbies, elevators, court yards, side walks, and any other area designated of need by HACE.
  • Performed plumbing tasks such as unclogging tubs, sinks, and toilets.
  • Operated power tools used for cutting trees and lawns. Labor, as part of a crew, in building and grounds maintenance. Occasionally operated trucks, mower, and trimmers.
  • Performed routine maintenance and repairs to buildings, furniture, and fixtures. Assist in moving/cleaning heavy objects such as stoves, refrigerators, etc.
  • Removed and replace old plumbing, electrical, drywall installation, taping, mudding, interior and exterior painting, roof repair, concrete work, patching drywall, removal and installation of floor coverings, both vinyl and carpet. Hardware installation on doors, lock repair, and other duties as assigned.

Education

Quadel Consulting
03.2024

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US Inspection Group
03.2024

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American Property Consultants
10.2023

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National Association of Home Builders
01.2020

Business Administration

Purdue University Global
06.2018

Young Non Profit Leaders of Union County

Union County Non Profit Leadership Institute
06.2018

Mixed Finance Specialist

NanMckay
09.2017

Public Housing Management

NanMckay
09.2017

REAC Certification

American Property Consultants
11.2014

Public Housing Specalist

NanMckay
05.2014

Skills

  • Staff Development
  • Logistics Management
  • Project Management
  • Operations Management
  • Staff Management
  • Internal Auditing
  • Compliance Oversight
  • Implementation Management

Misc.

  • Served as an on site "Resident Staff" living at the Housing Authority's largest family site from 12/1/2011 until 12/31/2017. Was responsible to respond to all emergent maintenance situations during afterhours and weekends.
  • Acted as a Part Time Property Manager/Consultant for the Princeton Housing Authority from August 2018 until August 2021.
  • Since 2022 Owns and Operates and Independent LLC (Rutherford Consulting LLC) that Consults Housing Authorities on Operations and HCV utilization.
  • Joined PHADAs Housing Committee in June 2024.

Timeline

Project Manager

M&M Construction Services
09.2024 - Current

Director of Staff Operations

Housing Authority of the City of Elizabeth
09.2021 - Current

Mixed Finance Asset Manager

Housing Authority of the City of Elizabeth
09.2017 - 08.2021

Public Housing Asset Manager

Housing Authority of the City of Elizabeth
03.2014 - 08.2021

Section 8 Specialist

Housing Authority of the City of Elizabeth
12.2013 - 02.2014

Building Maintenance Worker

Housing Authority of the City Of Elizabeth
03.2012 - 11.2013

Maintenance Laborer

Housing Authority of the City of Elizabeth
01.2011 - 02.2012

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US Inspection Group

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American Property Consultants

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National Association of Home Builders

Business Administration

Purdue University Global

Young Non Profit Leaders of Union County

Union County Non Profit Leadership Institute

Mixed Finance Specialist

NanMckay

Public Housing Management

NanMckay

REAC Certification

American Property Consultants

Public Housing Specalist

NanMckay

Quadel Consulting

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