Michael Acacio
Reno,NV
Summary
Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Pharmacist
Walgreen's Pharmacy
750 North Virginia Street Reno, NV 89501
09.2003 - Current
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Remained knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
- Closely monitored department performance metrics.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Educated patients on proper medication use.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Managed approximately 30 incoming calls, emails, faxes per day from customers.
- Managed 80 refills and 40 new prescriptions at night.
Intern Pharmacist
Walgreens
980 E. Cypress Avenue Redding, CA 96002
03.2002 - 09.2003
- Educated patients on proper medication administration techniques, potentially reducing adverse effects or complications from incorrect usage.
- Improved patient satisfaction by addressing questions and concerns regarding their prescriptions in a timely manner.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Followed department policies, procedures and best practices for pharmacy operations.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Used pharmacy software to enter prescription and insurance information.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Supported pharmacists in optimizing treatment plans for patients, ensuring safe and effective medication use.
Pharmacy Technician
Santa Clara Valley Medical Center Hospital & Clinics
751 S. Bascom Avenue San Jose, CA 95128
04.2000 - 04.2003
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Entered and processed patients' prescriptions into internal system.
- Entered and processed patients' prescriptions into internal system.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
Bachelor of Science - Pharmacy
University of Santo Tomas
Manila, Philippines03.1998
Skills
- Improving processes
- Audit Support
- Billing management
- Drug Inventory Management
- Supply Management
- Verifying orders
- Critical Thinking
- Prescription Filling
- Overseeing technicians
- Regulatory Compliance
- Insurance Coordination
- Company Policy Compliance
- Drug Utilization Reviews (DUR)
- Drug Ordering & Storage
- Immunization Administration
Certification
- BLS certified, Expired February 2026
- Certified Immunized
Timeline
Pharmacist
Walgreen's Pharmacy
09.2003 - Current
Intern Pharmacist
Walgreens
03.2002 - 09.2003
Pharmacy Technician
Santa Clara Valley Medical Center Hospital & Clinics
04.2000 - 04.2003
Bachelor of Science - Pharmacy
University of Santo Tomas