Michael Adams
Milford,OH
Summary
Dynamic professional with a proven track record in hospitality and customer service, exemplified during my tenure at Kenwood Country Club as well as The Milford Parlor. Skilled in safety training and first aid, coupled with exceptional leadership qualities and a strong ability to communicate effectively. Demonstrated success in enhancing customer experiences and team collaboration, ensuring a safe and welcoming environment for all.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Golf Assistant
Kenwood Country Club
Kenwood, OH
08.2024 - Current
- Greeted customers upon arrival at the golf course and provided them with scorecards and other materials needed for their game.
- Assisted patrons with unloading and loading their bags from their cars to get prepared for their round.
- Assisted in training new staff members on how to properly use golf equipment such as clubs and carts.
- Monitored driving range and bag drop area for cleanliness and alignment with company standards.
- Maintained a clean work environment by performing daily cleaning duties such as washing carts, emptying trash cans, and keeping the cart deck clean.
Ice Cream Server
Old Milford Parlor Ice Cream and Coffee Shop
Milford, OH
10.2021 - Current
- Operated cash register and handled financial transactions with accuracy.
- Maintained cleanliness and organization of the serving and seating areas, following health and safety guidelines.
- Greeted customers and provided menu information.
- Coordinated with managers to manage supply levels and prevent shortages.
- Scrubbed and polished counters to remove debris and food.
Lifeguard
Terrace Park Swim & Tennis Club
Terrace Park, OH
05.2021 - 08.2024
- Adhered strictly to emergency action plans.
- Filled out incident and accident reports and submitted to supervisor.
- Enforced all safety regulations and posted rules for patrons.
- Used training and medical supplies to examine injured people and administer first aid.
- Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.
- Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
Line Cook
Freddy's Frozen Custard & Steakburgers
Milford, OH
10.2020 - 10.2021
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Operated various kitchen appliances, such as a fryer and grill.
- Performed workstation prep prior to shift start.
Education
Some College (No Degree) - Nursing
The Christ College of Nursing And Health Sciences
Cincinnati, OHSkills
- First aid training
- Leadership qualities
- Hospitality experience
- Patience and empathy
- Safety awareness
- Effective problem-solver
- Strong communicator
- Safety training
- Team collaboration
- Strong client relations
- Training and mentoring
- CPR and AED training
- First aid
- Public safety
- Physical fitness
Affiliations
- I enjoy balancing my school work with activities such as soccer, gym, and guitar. I highlight those to show my discipline and perseverance to reach a goal with each activity.
Certification
American Heart Association CPR and ECC training - Issued September 18th, 2024
Timeline
Golf Assistant
Kenwood Country Club
08.2024 - Current
Ice Cream Server
Old Milford Parlor Ice Cream and Coffee Shop
10.2021 - Current
Lifeguard
Terrace Park Swim & Tennis Club
05.2021 - 08.2024
Line Cook
Freddy's Frozen Custard & Steakburgers
10.2020 - 10.2021
Some College (No Degree) - Nursing
The Christ College of Nursing And Health Sciences
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