Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tony ARANDA

Lahaina,HI

Summary

Skilled in managing golf operations and providing exceptional customer service within golf club environment. Developed strong communication and leadership skills while overseeing daily activities and events. Seeking to transition these capabilities into new field, leveraging experience in team management and client relations. Dedicated and passionate PGA Professional with a dynamic blend of expertise in golf operations, instruction, and event management. Known for exceptional leadership in day-to-day operations and promoting positive culture and customer experience at the Kapalua Bay Course.

Overview

11
11
years of professional experience

Work History

First Assistant Golf Professional

Kapalua Golf – The Bay Course
01.2022 - Current
  • Manage Bay Course operations with the absence of a Head Golf Professional from April2023 – Present
  • Acting as the operational manager for the property
  • Experience assisting and working with the PGA Tour for the Sentry Tournament
  • Experience onboarding, interviewing, hiring, & firing employees
  • Responsible for scheduling Golf Shop, Snack Shop, & Outside Service staff
  • Coordinate large AM event during Sentry week while assisting the PGA Tour
  • Oversee Rental Club fleet with82 bags, including range and standard rentals, providing a detailed inventory monthly to Director of Golf
  • Responsible for all repairs and costs associated with rentals
  • Manage all group events at the Bay Course including event amenities, Golf Genius buildout, payment, announcements, and follow-ups
  • Support merchandise manager by working directly with our vendors on mockups and design
  • Bringing in new and trending companies resulting in revenues exceeding $50,000
  • Overall Kapalua is responsible for millions in merchandise revenue between the Plantation & Bay golf courses
  • F&B Manager for the Bay Café snack shop responsible for ordering product, managing the schedule, financial performance, quality, and overall experience
  • Bay café generates over $250,000 a year in revenues
  • Led over300 high-quality private golf lessons & also numerous different clinics for juniors, large outings, and more
  • Fully trained and proficient in Kapalua Plantation Course Operations
  • Participated in an instructional clinic with Michelle Wei & Co-Led sacred hearts clinic for30-50 kids on a bi-weekly basis for6 months

Assistant Golf Professional

Troon Country Club
01.2016 - 01.2022
  • Managed and led the outside service team for2 years before becoming an assistant professional
  • Conducted private and group lessons while also doing weekly clinics
  • Manage club events and skins games using Golf Genius
  • Manage & Schedule outside services with a team of10, setting high standards for club membership as an assistant professional for4 years
  • Contributed to the club receiving the2022 AGM Platinum Award for outstanding golf merchandising
  • Help facilitate merchandising and golf shop operations
  • Present during golf course renovation & clubhouse renovation

Golf Shop & Range Attendant

Greenfield Lakes Golf Course
02.2014 - 01.2016
  • Pick driving range, wash golf balls, and stock ball machine
  • Sell merchandise and manage golf shop with Head Golf Professional

Education

Bachelor's degree - business law

Arizona State University
Tempe, AZ
12.2020

PGA of America Membership - undefined

01.2020

Titleist Performance Institute - undefined

01.2020

Associate degree - business

Chandler-Gilbert Community College
Chandler, AZ
05.2017

Skills

  • Able to operate in high pressure and unusual situations (Power outages, natural disaster, difficult customers, etc)
  • TPI certified (4 years)
  • Trackman Proficient
  • Golf Genius Software Proficient
  • 8 year Troon Employee (commitment to a company & property)
  • Merchandising strategies
  • First aid training
  • Junior golf development
  • Tournament operations
  • Club fitting
  • Food and beverage operations
  • Staff training and development

Timeline

First Assistant Golf Professional

Kapalua Golf – The Bay Course
01.2022 - Current

Assistant Golf Professional

Troon Country Club
01.2016 - 01.2022

Golf Shop & Range Attendant

Greenfield Lakes Golf Course
02.2014 - 01.2016

PGA of America Membership - undefined

Titleist Performance Institute - undefined

Associate degree - business

Chandler-Gilbert Community College

Bachelor's degree - business law

Arizona State University

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Tony ARANDA