Michael Adymy
Uber Eats
BUFFALO,NY
41
years of professional experience
Professional driver with strong commitment to punctual deliveries and customer satisfaction. Skilled in efficient route planning, vehicle maintenance, and safety protocols. Known for strong teamwork, adaptability, and reliability in fast-paced environments. Consistently delivers results through effective communication and problem-solving skills.
Work History
Food Delivery Driver
2 Years 4 Months- Monitored vehicle maintenance needs, contributing to improved operational efficiency and safety compliance.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Communicated proactively with management about potential issues or delays in delivery times.
- Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
Food Delivery Driver
2 Years 11 Months- Delivered food orders promptly, ensuring customer satisfaction and adherence to delivery protocols.
- Maintained accurate navigation using GPS systems to optimize delivery routes efficiently.
- Communicated effectively with customers and restaurant staff to resolve order discrepancies.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
- Facilitated smooth delivery process, communicating effectively with customers about arrival times.
Correctional Officer
18 Years 6 Months- Supervised inmate activities to ensure safety and compliance with regulations.
- Responded promptly to emergencies, utilizing de-escalation techniques effectively.
- Maintained accurate records of inmate behavior and incident reports for review.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Conducted regular inspections of facilities to identify potential security breaches.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Received and accounted for personal possessions and determined inmate work assignments.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Investigated and responded to incidents of inmate misconduct.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
Armed Undercover Security
2 Years 4 Months- Collaborated with team members in high-pressure situations to ensure efficient operations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma
Skills
Delivery confirmations
Navigation expertise
Navigation skills
Safe driving practices
Customer service
Customer communication
Time management
Decision-making
Dependable work ethic
Accomplishments
- Achieved high acceptance rate by completing food deliveries for customers with accuracy and efficiency.
Timeline
Food Delivery Driver
GrubHub
04.2024 - CurrentRead More
Food Delivery Driver
Uber Eats
09.2023 - CurrentRead More
Armed Undercover Security
Buffalo Raceway
05.1992 - 09.1994Read More
Correctional Officer
NYS Department Of Corrections
03.1985 - 09.2003Read More
Cheektowaga Central
High School Diploma
Read More