Michael Alam
Valley Springs,California
Summary
I'm a highly motivated and dedicated individual, currently pursuing my passion for computer science as a major. I firmly believe in the power of knowledge and constantly strive to expand my skills and expertise in the ever-evolving field of technology. I have great customer service and am always willing to help to fulfill customers' needs.
Overview
2
2
years of professional experience
Work History
Assistant Teacher
San Joaquin Delta College / Verizon
Stockton, CA
06.2023 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted in lessons, curriculum and homework planning.
- Provided one-on-one and group-based learning support focused on student progress.
Cashier
CVS Pharmacy
Angels Camp
03.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Shift Manager
Burger King
Angels Camp
02.2021 - 03.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Oversaw loading and unloading of packages in warehouse.
Education
Associate of Science - Computer Science
San Joaquin Delta College
Stockton, CA05.2024
High School Diploma -
Calaveras High School
San Andreas, CA06.2019
Skills
- Software Programming
- Great Advanced Math Skills (Calculus)
- Problem solving
- Communication
- Leadership
- Teamwork
- Customer Service
- Adaptability
- Attention to detail
Timeline
Assistant Teacher
San Joaquin Delta College / Verizon
06.2023 - Current
Cashier
CVS Pharmacy
03.2022 - 06.2023
Shift Manager
Burger King
02.2021 - 03.2022
Associate of Science - Computer Science
San Joaquin Delta College
High School Diploma -
Calaveras High School