Michael Albarado
Baton Rouge,LA
Summary
Energetic business development professional driven to motivate and excite customers to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities.
Overview
27
27
years of professional experience
Work History
Business Development Manager
Triplex, Inc
05.2023 - Current
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect. Accounts include Exxon, Shintech, Honeywell, Dow, W.R. Grace, Albemarle, IFF, Vopak, Formosa and many other Chemical and Industrial plants and business.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers. Network with contractors Turner, Action, Cajun and key personnel at Industrial plant locations
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Scheduled and implemented selling products accordance with available inventory and staff resources. Selling Teflon lined pipe and hoses, Stainless Steel hoses, Dock hoses, Utility hoses, Expansion Joints, Gaskets, Loading Arms,
Site Manager
Triplex, Inc
07.2022 - 04.2023
- Developed detailed plans based on broad guidance and direction. Which included Inventory, Generating Purchase Orders, Accounts Receivable, Accounts Payable, Hire personnel
- Improved client satisfaction with timely project completion through effective communication and coordination among team members. Developing Quotes and following up to produce sales.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets. Selling Slow Moving inventory. Stocking key items to ensure maximum sales to customers.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Operations Manager
Triplex, Inc
02.2019 - 06.2022
- Analyzed and reported on key performance metrics to senior management. Worked with Sales Manager for Sales development and growth. Worked with CSR developing leads and quotes, maintain
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Led hiring, onboarding and training of new hires to fulfill business requirements. Did payroll ADP
- Implemented business strategies, increasing revenue, and effectively targeting new markets. Constant Networking with end users, planners, engineers, procurement, supervisors to develop new and existing customers
Customer Service Representative
Triplex, Inc
06.2013 - 01.2019
- Asked to transfer to this role to help facilitate the business per my knowledge about the customers and products
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Created and maintained detailed database to develop promotional sales.
Outside Sales Representative
Triplex, Inc
09.2011 - 05.2013
- Set and achieved company defined sales goals.
- Exceeded monthly sales targets and quotas consistently.
- Served customers with product knowledge, problem solving and friendly support at every stage of the sale.
- Recorded accurate and efficient records in customer database. Develop great leads and contacts.
Assistant Manager
Lee Michaels Fine Jewelry
09.1997 - 08.2011
- Worked directly with owner to develop strong sales with high end clientele. Integral in producing the growth of the business into the premier Jewelery store in the region.
- Completed regular high value inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Trained personnel in training on how to sell and enforced participation in exercises focused on developing key skills.
- Offered hands-on assistance "Going the Extra Mile" to customers, assessing needs, and maintaining current knowledge of consumer preferences and trends..
- Launched quality assurance practices for each phase of development
Education
Bachelor of Arts - Sociology
Louisiana State University And A&M College
Baton Rouge, LABusiness Administration
Hinds Community College
Raymond, MSSkills
- Sales
- Customer relationships
- Product Knowledge
- Networking
- Problem solver
- Overcome obstacle to deliver results
- Adaptable to change
- Business Administration
- Budgeting and Expenditures
- Inventory Management
- Trainable to employers core company values
- Listen and understand what customer wants and needs
Enjoy golf and the beach.
Enjoy spending time with my family. Hanging out with my son. Playing golf on occasion and going to beach too.
Languages
Spanish
Limited Working
Timeline
Business Development Manager
Triplex, Inc
05.2023 - Current
Site Manager
Triplex, Inc
07.2022 - 04.2023
Operations Manager
Triplex, Inc
02.2019 - 06.2022
Customer Service Representative
Triplex, Inc
06.2013 - 01.2019
Outside Sales Representative
Triplex, Inc
09.2011 - 05.2013
Assistant Manager
Lee Michaels Fine Jewelry
09.1997 - 08.2011
Bachelor of Arts - Sociology
Louisiana State University And A&M College
Business Administration
Hinds Community College
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