Michael Alcantara
Palm Springs,CA
Summary
Dynamic professional with a proven track record at Gold Flora, adept in warehouse organization and enhancing customer satisfaction. Excelled in handling up to large shipments daily, streamlining order processing, and fostering supplier relationships. Skilled in pallet jack operation and team training, significantly reducing compliance risks and improving operational efficiency.
Overview
7
7
years of professional experience
Work History
Receiving Specialist
Gold Flora
08.2024 - 03.2025
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Coordinated intake of up to Number large shipments per day.
- Built professional relationships with key personnel within supplier organizations.
- Reviewed incoming shipments for correctness to ensuring no damage or duplication of orders.
Logistics Coordinator
Gold Flora
11.2019 - 08.2024
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
Warehouse Worker/ Driver
Shelf Life Distribution
01.2018 - 11.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Skills
- Loading and unloading
- Order picking
- Warehouse organization
- Pallet jack operation
Timeline
Receiving Specialist - Gold Flora
08.2024 - 03.2025
Logistics Coordinator - Gold Flora
11.2019 - 08.2024
Warehouse Worker/ Driver - Shelf Life Distribution
01.2018 - 11.2019
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