Michael Alexander
Shreveport,La
Summary
(OVER 14 YEARS IN THE OIL FIELD/SALES INDUSTRY)
Driven Outside Sales Manager with 5 years of leadership experience. Successful at closing sales quickly and designing efficient routes for a large team. Adept at adapting pitches and routes for various reasons and maximizing profit. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Outside Sales Manager
RLC Trucking LLC
Shreveport, LA
01.2022 - Current
- Finalized sales deals and contracts.
- Followed up with customers about customer service.
- Managed territory budget to support development of regional and territory leads.
- Created efficient routes for outside salesman.
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges, and security practices.
- Conducted regular performance evaluations for team members, providing constructive feedback and support for improvement.
- Implemented territory management plans that optimized time allocation and resources usage, leading to improved efficiency in daily operations.
- Identified upsell opportunities within existing accounts through attentive relationship management skills which led to increased customer spending over time.
- Monitored market trends and competitor activities, adjusting strategies accordingly to maintain competitive advantage.
- Coordinated with internal departments such as finance, logistics, and customer service to ensure seamless execution of orders from start to finish.
- Improved customer satisfaction levels by addressing concerns promptly and offering personalized solutions tailored to their needs.
- Delivered monthly sales forecasts to management, contributing to informed decision-making processes.
- Increased sales revenue by implementing effective market strategies and building strong relationships with clients.
- Built relationships with customers and community to establish long-term business growth.
- Managed a team of sales representatives, ensuring their professional growth and achievement of targets.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Outside Sales Representative
Aerion Rentals
12.2020 - 01.2022
- Build customer relationships, follow up on leads, and maximize sale opportunities
- Ensure customer satisfaction, and constantly seek new opportunities to drive business growth.
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges, and security practices.
- Identified upsell opportunities within existing accounts through attentive relationship management skills which led to increased customer spending over time.
- Delivered monthly sales forecasts to management, contributing to informed decision-making processes.
- Participated in industry events and tradeshows, expanding brand visibility and generating valuable leads for future business opportunities.
- Collaborated with marketing teams to develop promotional materials that effectively conveyed product value propositions.
- Negotiated contracts with clients to secure profitable deals while adhering to company policies and guidelines.
- Implemented territory management plans that optimized time allocation and resources usage, leading to improved efficiency in daily operations.
- Increased sales revenue by implementing effective market strategies and building strong relationships with clients.
- Developed key partnerships for better business opportunities, resulting in an expanded client base.
- Organized sales meetings and training sessions, promoting continuous learning and skill development among the team.
- Coordinated with internal departments such as finance, logistics, and customer service to ensure seamless execution of orders from start to finish.
Sales Representative
G&G Services
Shreveport, LA
10.2018 - 12.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Negotiated contracts with clients and developed relationships with key personnel.
- Generated new leads through networking and attending industry events.
- Developed and delivered engaging sales presentations to convey product benefits.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
Derrick Hand
Nabors Drilling USA
Crosby, TX
09.2015 - 10.2018
- Contributed to successful well completions by assisting in the assembly and disassembly of drilling tools and equipment.
- Used iron roughnecks, tongs and slips to properly handle and connect sections of drill pipe.
- Maintained proper fluid levels in the mud pits, ensuring smooth operation throughout the drilling process.
- Maintained and monitored mud pits and mud pumps during operations to detect unexplained pit level increases and decreases.
- Maximized drilling efficiency with thorough maintenance of top drive systems and associated equipment.
- Optimized drilling processes through meticulous analysis of mud properties, making necessary adjustments as needed.
- Performed housekeeping on rig floor by cleaning equipment and removing debris from rig stairs.
- . Ensured the correct handling of hazardous materials according to established guidelines while performing routine tasks.
- . Promoted a culture of safety and continuous improvement, actively participating in process review initiatives.
- Increased safety awareness through conducting regular safety meetings and promoting safe work practices among the crew.
- Maintained detailed records of daily activities, providing valuable data for future project planning purposes.
- Formulated decisions on drilling practices to improve operational efficiency and prevent operational problems.
Outside Sales Representative/ Operator
Dart B Trucking
Oil City, LA
03.2010 - 09.2015
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
- Performed inspections and routine maintenance on equipment.
- Performed quality checks to identify finish discrepancies.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Conducted inspection of in-process or finished product.
- Assisted with equipment startups and machine installation tasks.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Built strong client rapport to establish diversified network of connections.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Monitored competitor activities to maintain competitive advantage.
Education
North Caddo High
04.2011
Skills
- Ability to work with a team, take direction from supervisor(s), focus attention on details, follow work rules, and adhere to established work schedules
- Ability to perform basic mathematics functions
- Strong oral and written communication skills
- Ability to read and understand technical information such as instructions and equipment specifications
- Sales Strategy Implementation
- Relationship cultivation
- Customer Service
- Decision-Making
- Relationship Building
- Goal Setting and Achievement
- Sales Targeting
- Rapport and relationship building
- Business development and planning
- Sales Presentations
- Sales processes
References
- Drilling Consultant, James Patrick, (318)465/9636
- Business Owner, Chris Bain, (318)584/1692
- Business Owner, Brent Lofton, (318)423/2540
Certification
H2s
Rigging
Forklift training
Twic card
Timeline
Outside Sales Manager
RLC Trucking LLC
01.2022 - Current
Outside Sales Representative
Aerion Rentals
12.2020 - 01.2022
Sales Representative
G&G Services
10.2018 - 12.2020
Derrick Hand
Nabors Drilling USA
09.2015 - 10.2018
Outside Sales Representative/ Operator
Dart B Trucking
03.2010 - 09.2015
North Caddo High