Michael Alexander
Allen,TX
Summary
Dynamic professional with a proven track record at Alpha Omega Gymnastics, excelling in customer service and computer literacy. Spearheaded cross-functional teams, enhancing event success and efficiency. Demonstrated exceptional communication skills and time management, achieving significant improvements in client satisfaction and operational workflows. Expert in child behavioral assistance, ensuring safe and engaging learning environments.
Overview
7
7
years of professional experience
Work History
Fun Events Manager
Alpha Omega Gymnastics
04.2022 - Current
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Interviewed clients to understand event scopes of work and establish budgets.
- Selected and ordered refreshments, decor and event materials.
Functional Academics Paraprofessional
Allen ISD- Lindsey Elementary
11.2020 - 05.2024
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw groups of students at school and maintaining optimal safety, and security.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Worked with students of all ages teaching educational needs and life skills.
Golf Instructor
TGA Premier Sports
09.2019 - 05.2022
- Giving instructions and set rules to large groups of children.
- Ensuring child safety in classes with large kid to coach ratio's.
- Providing an enjoyable work environment for children and coaches.
- Taking responsibility for keeping equipment safe and used professionally.
- Improved students abilities and skills in weekly lessons.
Weekend Staff / Swim Specialist
Metroplex Gymnastics & Swim
10.2017 - 03.2022
- Delivers exemplary customer service and support by remaining poised in most stressful situations.
- Cross-trained new employees by explaining rules, procedures and job responsibilities.
- Assisted Metroplex Gymnastics and Swim with store opening and closing procedures.
- Trained newly hired employees by explaining job responsibilities and activities.
- Assisted with food preparation tasks, for parties and clean-up. Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs.
- Processed payments and returned items, cash, coin and card payments to customers with front desk responsibilities.
Education
Speech Pathology
Collin County Community College District
Plano, TXHigh School Diploma -
Allen High School
Allen, TX05.2019
Skills
- Customer Service
- Computer Literacy
- Food Service
- Communication Skills
- Time Management
- Documentation Review
- Child Behavioral Assistance
Timeline
Fun Events Manager
Alpha Omega Gymnastics
04.2022 - Current
Functional Academics Paraprofessional
Allen ISD- Lindsey Elementary
11.2020 - 05.2024
Golf Instructor
TGA Premier Sports
09.2019 - 05.2022
Weekend Staff / Swim Specialist
Metroplex Gymnastics & Swim
10.2017 - 03.2022
Speech Pathology
Collin County Community College District
High School Diploma -
Allen High School
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