Summary
Overview
Work History
Education
Skills
Timeline
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Michael Alfrod

Uniontown

Summary

With 24 years of professional driving and 13 of those years in the food service and grocery delivery I have proven track record of enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at McLane Company. Skilled in safe driving and exceptional customer service, I effectively managed emergencies and improved delivery efficiency. My leadership in training new personnel highlights my commitment to teamwork and attention to detail, contributing significantly to project success and safety standards.

Overview

31
31
years of professional experience

Work History

Delivery Driver`

McLane Company
12.2017 - Current
  • Delivered packages to customer stores using Liftgate, tailgate and ramp procedures.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Pump Operator

Baker Hughes
04.2014 - 07.2017
  • Streamlined workflow processes for improved efficiency in the management of pump systems.
  • Managed emergency situations effectively, minimizing damage to equipment and ensuring safety at all times.
  • Conducted comprehensive testing procedures to verify proper functioning of newly installed or repaired pump systems before returning them to service.
  • Contributed to project success by coordinating with team members to meet deadlines and achieve goals.

Owner/Operator Truck Driver

Dart Transit Company
04.2009 - 04.2014
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.

Delivery Driver

MBM Food Servvice
04.2004 - 04.2009
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Verified accuracy of all deliveries against order forms.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Military Police Officer

US Army
08.1994 - 07.1997
  • Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
  • Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
  • Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
  • Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.

Education

High School Diploma -

Mooresville HS
Mooresville, IN
05-1994

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Punctual and reliable
  • Safe driving

Timeline

Delivery Driver`

McLane Company
12.2017 - Current

Pump Operator

Baker Hughes
04.2014 - 07.2017

Owner/Operator Truck Driver

Dart Transit Company
04.2009 - 04.2014

Delivery Driver

MBM Food Servvice
04.2004 - 04.2009

Military Police Officer

US Army
08.1994 - 07.1997

High School Diploma -

Mooresville HS

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Michael Alfrod