Michael Allen
Roy
Summary
Dynamic professional with a proven track record at Lawn Doctor, excelling in pest control techniques and customer communication. Recognized for enhancing client satisfaction through effective problem resolution and meticulous attention to detail. Dependable and reliable, I consistently optimize service delivery while adhering to safety compliance standards.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Detail-oriented professional prepared for role in inventory and stock management. Proven history of maintaining organized and efficient stockrooms and supporting operational flow. Reliable team player known for flexibility and strong problem-solving skills.
Overview
30
30
years of professional experience
Work History
Delivery Driver
Driver Solutions Management
07.2025 - 11.2025
- Operated delivery vehicle safely and efficiently in urban and rural environments.
- Managed route navigation using GPS technology to optimize delivery times.
- Ensured timely and accurate deliveries while adhering to safety regulations.
- Communicated effectively with customers to confirm delivery details and address concerns.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Pest Control Technician
Lawn Doctor
04.2024 - 01.2025
- Applied integrated pest management techniques to effectively control pest populations.
- Conducted thorough inspections to identify pest issues and recommend appropriate treatments.
- Operated and maintained pest control equipment, ensuring safety and efficiency during service delivery.
- Educated clients on pest prevention strategies and maintenance practices for long-term solutions.
- Responded promptly to customer inquiries, addressing concerns related to pest management services provided.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
- Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
Stock Room Associate
Walmart
11.2019 - 09.2021
- Organized stockroom layout to enhance efficiency and accessibility of merchandise.
- Managed inventory levels through regular audits and precise record-keeping.
- Processed incoming shipments, ensuring accurate labeling and storage of products.
- Collaborated with team members to streamline restocking procedures for improved workflow.
- Assisted in implementing inventory control systems to reduce product loss and improve accuracy.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cashier
AmPm
12.2016 - 09.2019
- Processed transactions accurately and efficiently at high-volume service counter.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with inquiries, ensuring satisfactory resolution of issues.
- Trained new cashiers on operational procedures and customer service standards.
- Managed cash register, balancing daily sales and reconciling discrepancies promptly.
- Implemented improvements in checkout speed, reducing wait times for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Lawn Care Technician
Absolute Lawn Care
04.2006 - 11.2016
- Operated and maintained lawn care equipment for optimal performance and safety.
- Diagnosed plant health issues and implemented appropriate treatment plans effectively.
- Designed customized lawn care programs based on client needs and environmental conditions.
- Trained new technicians on equipment usage, safety protocols, and best practices in lawn care.
- Managed daily operations to ensure timely completion of scheduled services and customer satisfaction.
- Collaborated with clients to assess landscape needs, providing expert recommendations for enhancements.
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained and serviced lawn care equipment to enhance longevity.
MLRS Crewmember
US Army
01.1996 - 05.2001
- Operated various military vehicles, ensuring compliance with safety protocols and operational readiness.
- Assisted in logistical planning and execution of training exercises, enhancing unit preparedness.
- Collaborated with team members to maintain equipment, improving reliability and performance.
- Conducted routine inspections of supplies, ensuring inventory accuracy and availability for operations.
- Led small teams during tactical missions, coordinating efforts to achieve strategic objectives effectively.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Associate of Applied Science - Information Technology
Colorado Technical University
Colorado Springs, CO02-2004
Skills
- Route navigation
- Customer communication
- Safety compliance
- Delivery optimization
- Time management
- Inventory management
- Equipment maintenance
- Pest control techniques
- Team collaboration
- Problem resolution
- Quality assurance
- Record-keeping accuracy
- Cash handling
- Stock organization
- Attention to detail
- Dependable and reliable
- Punctual and reliable
Timeline
Delivery Driver
Driver Solutions Management
07.2025 - 11.2025
Pest Control Technician
Lawn Doctor
04.2024 - 01.2025
Stock Room Associate
Walmart
11.2019 - 09.2021
Cashier
AmPm
12.2016 - 09.2019
Lawn Care Technician
Absolute Lawn Care
04.2006 - 11.2016
MLRS Crewmember
US Army
01.1996 - 05.2001
Associate of Applied Science - Information Technology
Colorado Technical University