Overview
Work History
Education
Skills
Languages
Timeline
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Michael Amaro

Bronx,NY

Overview

4
4
years of professional experience

Work History

Cashier

Dyckman Farmhouse Museum
02.2025 - Current
  • Utilized POS system to efficiently process ticket sales, handing cash and credit transactions with accuracy and speed.
  • Tracked and recorded attendance numbers, categorizing visitors by demographic (adult, senior, youth) to provide insights on museum visitation trends.
  • Accurately tracked and recorded daily attendance and ticket sales using a combination of POS system data and manual tracking methods, to maintain data integrity.

Development Assistant Volunteer

Dyckman Farmhouse Museum
03.2025 - Current
  • Assisted with administrative tasks related to fundraising efforts, including donor tracking, correspondence, and writing thank-you letters.
  • Researched and developed templates for Letters of Interest (LOIs), including crafting request paragraphs, mission statements, and program descriptions.
  • Utilized Google Docs to create and edit various research documents and templates.
  • Conducted prospect research to identify potential funding sources, including individual donors, foundations, and corporate sponsors, and assisted with writing and revising draft documents.

Visitor Services and Outreach Volunteer

Dyckman Farmhouse Museum
01.2025 - Current


  • Greeted and welcomed visitors from diverse backgrounds, providing exceptional customer service and ensuring a positive experience.
  • Managed front-of-house operations, including ticket sales, admissions, and responding to visitor inquiries about the museum's history, exhibitions, and programs.
  • Developed strong communication skills, working effectively with staff, volunteers, and visitors to provide information, answer questions, and resolve issues in a professional and courteous manner.

Full Service Shopper

Instacart
10.2020 - 12.2024


  • Provided excellent customer service by accurately selecting and purchasing groceries and household essentials for customers, ensuring timely delivery and high-quality service.
  • Utilized strong communication skills to manage customer expectations, address concerns, and resolve issues promptly, resulting in high customer satisfaction ratings.
  • Demonstrated attention to detail by carefully reviewing and fulfilling customer orders, including special requests and substitutions, to ensure seamless delivery experiences.
  • Developed strong problem-solving skills by navigating store inventory, product availability, and delivery logistics to ensure efficient and effective order fulfillment, while maintaining a customer-centric approach.

Education

Bachelor of Arts - History

Lehman College
Bronx, NY
05-2024

Skills

  • Communication
  • Microsoft Office Suite
  • Google docs
  • Research
  • Writing
  • POS System
  • Customer Service
  • Community Outreach
  • Interpretation
  • Information Desk

Languages

Spanish
Beginner French

Timeline

Development Assistant Volunteer

Dyckman Farmhouse Museum
03.2025 - Current

Cashier

Dyckman Farmhouse Museum
02.2025 - Current

Visitor Services and Outreach Volunteer

Dyckman Farmhouse Museum
01.2025 - Current

Full Service Shopper

Instacart
10.2020 - 12.2024

Bachelor of Arts - History

Lehman College

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Michael Amaro