Michael Anderson
Denton,TX
Summary
Detail-oriented intelligence Veteran adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Reviewing records and making sound judgments about personnel, risks and field operations. Versatile in other avenues, such as Food Service, Shipping/Receiving, and Client Relations.
Overview
9
9
years of professional experience
Work History
Sales Associate
Barnes & Noble
04.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Contributed to team objectives in a busy environment.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Amazon Delivery Driver
Amazon DSP
12.2022 - 02.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Baker
Crumbl Cookies
09.2022 - 12.2022
- Required to study the next batch of cookies each weekend, as the flavors changed per week.
- Operated and maintained bakery equipment, including ovens and mixers.
- Produced consistently high-quality baked goods for customers.
Signals Intelligence Analyst
United States Air Force
09.2017 - 09.2022
- Assisted in creating high-level intelligence briefs for senior-level personnel.
- Produced multi-source intelligence reports and products for different agency customers.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Conducted detailed data analysis to identify patterns and trends in complex datasets.
- Verified visitor security clearances and eligibility for access into SCIFs.
- Trained in conflict resolution among subordinates, equals and superiors.
- Assisted in overseas operations, as well as commuting to the required locations
Barista
Starbucks
04.2016 - 09.2017
- Made and served Starbucks-brand café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Used POS system to accurately enter orders and process payments.
- Patiently interacted with customers during hectic periods to promote fun, positive environment.
Game Advisor
Main Event Entertainment
01.2015 - 03.2016
- Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
- Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
- Notified supervisor of defective machines and recorded malfunctions and repairs to maintain required records.
- Minimized theft by maintaining secure cash and other forms of payment control throughout arcade.
Bagger/Cashier
Kroger
07.2014 - 01.2015
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues
- Collected and packaged groceries for customer convenience.
Education
Bachelor of Computer Science (in Progress) - Computer Science
University of North Texas
Denton, TXHigh School Diploma - General Education
Byron Nelson High School
Trophy Club, TX05.2016
Skills
- TS/SCI Clearance
- National Security
- Inventory Control
- Logistical Operations
- Data Collection
- Baking
- Shipping Management
- Communication and Interpersonal Skills
Additional Information
- Certifications and Licenses , Secret Clearance January 2019 to September 2022 Obtained and retained my TS clearance to work in Signals Intelligence, for the United States Air Force.
Timeline
Sales Associate
Barnes & Noble
04.2023 - Current
Amazon Delivery Driver
Amazon DSP
12.2022 - 02.2023
Baker
Crumbl Cookies
09.2022 - 12.2022
Signals Intelligence Analyst
United States Air Force
09.2017 - 09.2022
Barista
Starbucks
04.2016 - 09.2017
Game Advisor
Main Event Entertainment
01.2015 - 03.2016
Bagger/Cashier
Kroger
07.2014 - 01.2015
Bachelor of Computer Science (in Progress) - Computer Science
University of North Texas
High School Diploma - General Education
Byron Nelson High School