Summary
Overview
Work History
Education
Skills
Timeline
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Michael Angst

Middletown,OH

Summary

- Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement.

- Analytical thinker skilled at developing innovative solutions to complex problems. Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.

- Business-minded claims adjuster with exemplary skills in customer service, time management and service coordination. Bringing 1.5 years of related experience combined with superior mathematical abilities.

Overview

17
17
years of professional experience

Work History

Remote Claims Adjuster

State Farm
08.2022 - Current
  • Evaluate original investigation reports and documents to resolve secondary concerns
  • Contribute to positive work environments through active participation in team meetings and collaborating on cross-functional projects
  • Incorporate company objectives to achieve action plans and strategies
  • Prepare summaries of damage, payments, and policy coverage
  • High volume incoming and outgoing phone communication with insureds to address concerns and solve potential issues that may arise
  • Manage approximately 20 claims per day, claim load averages 100-120
  • Complete approximately 10 claims per week

Associate

Home Depot
04.2022 - 08.2022
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

CNC Machinist

Quality Gold
11.2006 - 08.2022
  • Exceeded production goals consistently by focusing on effective time management strategies while maintaining strong attention to detail.
  • Performed preventative maintenance on CNC machines, prolonging their operational lifespan and reducing repair costs
  • Reduced error and non-conformances with by utilizing fixtures and cutting tools on CNC machines
  • Inspected completed parts to verify compliance with specifications and quality standards
  • Produced and designed wedding bands for QG as well as customers
  • Simplified production to maximize performance
  • Able to adjust workflow due to order volume increases
  • Produced over 1000 rings per day

Boys Varsity Head Coach

Madison Local Schools
03.2014 - 05.2015
  • Utilized various coaching models and techniques to maximize client success.
  • Analyzed footage to identify areas of improvement and utilized video as teaching tools during practice sessions.
  • Managed all aspects of team operations including budgeting, scheduling, travel arrangements, and equipment management.
  • Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.

Education

Bachelor of Science - Physical Education

Miami University
Oxford, OH
05.2014

High School Diploma -

Edgewood High School
Trenton, OH
06.2007

Skills

  • Claims Advisor
  • Payment Processing
  • Relationship Building
  • Legal Compliance
  • Word, Excel
  • Detail Oriented
  • Time Management
  • Effective Communication
  • Receiving Constructive Criticism

Timeline

Remote Claims Adjuster

State Farm
08.2022 - Current

Associate

Home Depot
04.2022 - 08.2022

Boys Varsity Head Coach

Madison Local Schools
03.2014 - 05.2015

CNC Machinist

Quality Gold
11.2006 - 08.2022

Bachelor of Science - Physical Education

Miami University

High School Diploma -

Edgewood High School

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Michael Angst