Michael A. Taylor

Led division production team in hiring and retaining top talent to enhance overall team performance.

• Managed even flow process for settlements, ensuring consistent monthly home closures.
• Collaborated with division leadership to initiate move-in ready homes for seamless production.
• Directed warranty department operations through warranty team supervision to resolve homeowner issues.
• Established culture of using HB1 to maximize capabilities across the organization.
• Managed permit processes and staff, implementing new plans and securing local government approvals.
• Enforced construction and warranty best practices to align with operational standards and risk management objectives.
• Monitored key indicators for customer satisfaction, championing homebuyer experience initiatives.

Partnered with senior leadership to define strategic training objectives aligned with corporate goals.

• Developed and implemented training materials and guides to improve operational processes and organizational efficiency.
• Trained and mentored staff on best practices in construction management, fostering skill development and knowledge retention.
• Established procedures ensuring adherence to corporate standards, enhancing operational integrity.

• Oversaw daily field operations across multiple residential construction sites.
• Managed project schedules to ensure timely completion of home builds.
• Coordinated communication between subcontractors and internal teams, enhancing workflow and minimizing delays.
• Trained and mentored field staff on best practices and safety protocols, fostering a culture of safety and operational excellence.
• Facilitated problem-solving sessions to address operational challenges on-site, driving timely resolutions and maintaining project momentum.
• Resolved customer complaints quickly and efficiently while maintaining a high level of professionalism.
• Conducted regular interdepartmental meetings with managers to review progress, identify areas of improvement, and develop action plans.

• Oversaw quality control processes to uphold product standards and minimize defects.
• Managed daily production schedules to enhance workflow and ensure on-time delivery.
• Monitored daily operations of production team, offering guidance to improve performance.
• Trained and mentored staff on best practices in production techniques.
• Coordinated with suppliers to maintain inventory levels and reduce delays.

• Monitored operations across budgets, sales targets, community openings, events, website, signage, and customer experience to ensure alignment with strategic goals.
• Recruited, hired, trained, and developed community team members to enhance operational effectiveness.
• Oversaw homebuilding operations for multiple communities, managing marketing, sales, production, and warranty processes.

• Managed production staff, ensuring adherence to quality and safety processes, which enhanced operational reliability.
• Coordinated with Sales, RDT, Purchasing, Land Department, and Production teams to implement new products or design improvements, solve warranty issues, open new communities, and open models, while managing cost controls.
• Coordinated process improvements for subcontractors, promoting efficiency in production and sustaining high customer satisfaction.
• Coached and trained Project Managers, Superintendents, and Production Technicians, fostering skill development and team capability.
• Built positive relationships by teaming with both internal and external partners.

• Led project planning and execution for residential construction developments.
• Managed construction of high-volume town-house and single-family communities, delivering on time and meeting quality standards.
• Coordinated cross-functional teams to ensure timely project delivery.
• Managed budgets and resource allocation for multiple ongoing projects.

• Facilitated new product bidding and bid work for nonstandard custom options while managing area costs and indirect budgets for multiple communities.
• Streamlined daily operational tasks to ensure smooth workflow.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Collaborated with diverse coworkers to achieve goals and resolve issues related to products and services.

• Supervised construction projects, ensuring adherence to safety regulations and fostering a safe work environment.
• Managed subcontractors and trades to uphold quality workmanship standards across multiple projects.
• Coordinated schedules and resources for multiple residential building developments.
• Scheduled construction phases by monitoring site inspections, quality, and safety, enabling punch-out technician to finalize all details in homes.