MICHAEL AUSTIN
GM AUTO PARTS
SMITHFIELD,NC
Summary
Experienced GM PARTS SALES with over 22 years of experience in GM DEALERSHIP. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
years of post-secondary education
21
21
years of professional experience
Work History
GM PARTS SALES
THOMPSON CADILLAC
Raleigh, NC
06.2000 - Current
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Upheld company policies and implemented standards fairly.
- Maintained extensive knowledge of company products and services.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
Education
High School Diploma -
Smithfield-Selma High School
Smithfield, NC 06.1985 - 09.1988
Skills
Goal Setting
Analytical problem solver
Verbal and written communication
Positive and upbeat
Time management
Timeline
GM PARTS SALES
THOMPSON CADILLAC
06.2000 - Current
High School Diploma -
Smithfield-Selma High School
06.1985 - 09.1988