Michael Aviles
Dallas,TX
Overview
17
17
years of professional experience
Work History
Tow Truck Driver
Henderson Towing
Plano, TX
10.2022 - 08.2023
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Answered roadside assistance calls for tows and other vehicle support.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Tow Truck Driver
Self Employed
Fontana, CA
12.2006 - 08.2023
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Answered roadside assistance calls for tows and other vehicle support.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Operated with safety and skill to avoid accidents and delays.
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Tow Truck Driver
Hadley Towing Equipment
Fontana, CA
05.2022 - 10.2022
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Answered roadside assistance calls for tows and other vehicle support.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
Education
High School Diploma -
A.B. Miller High School
Fontana, CA06.2004
Skills
- AAA Expertise
- Traffic Observations
- Maintain Regulatory Compliance
- Weight Limits
- Customer Relationships
- Delivery Instructions Verification
- Update Logs
- Flatbed Truck Expertise
- Operating Hydraulics
- Locating Vins
- Vehicle Maintenance and Repair
- Basic Vehicle Maintenance
- Dependable and Cooperative
- Recovering Vehicles
- Customer Vehicle Loading
- Maintaining Detailed Records
- Flatbed Trailers
- Follow Safety Procedures
- Effective Prioritization
- Customer Service
Timeline
Tow Truck Driver
Henderson Towing
10.2022 - 08.2023
Tow Truck Driver
Hadley Towing Equipment
05.2022 - 10.2022
Tow Truck Driver
Self Employed
12.2006 - 08.2023
High School Diploma -
A.B. Miller High School