Michael Bailey
Margate
Overview
38
38
years of professional experience
1
1
Certification
Work History
Operations Security Supervisor
Global Elite Group
07.2025 - Current
- Supervises all security personnel in the cargo warehouse operation
- Takes proactive steps to provide a safe and security working environment for staff and other service provider personnel
- Conducts regular walk-throughs and security inspections for assigned locations and facilities
- Provides training and corrective action to team members as needed
- Ensures all Airport and Company regulations are being followed
- Signs off on all shift paperwork
- Fort Lauderdale Hollywood International Airport
Event Staff Security
Florida Panthers
06.2025 - Current
- Monitoring access to restricted areas, exterior doors to the arena, and maintaining a secure environment for visitors
- Controlling guest & vendor access to the Arena
- Checking credentials to control employee and visitor access to the arena during events
- Inspecting items that do not pass through magnetometers, using a security wand to screen guests for prohibited items
- Monitor and respond to any security issues that may arise during an event
- Address security concerns and de-escalate conflicts professionally
- Provide excellent customer service to enhance the experience at Amerant Bank Arena
- Escorting of guests when needed
- Follow safety and security policies, programs, and procedures with the ability to manage crisis situations
- Report any and all incidents to Supervisor or Management
- Other duties as assigned
- Amerant Bank Arena
Surveillance Agent
Big Easy Casino
11.2022 - 03.2025
- Review reports and logs to verify accuracy of data/information and make corrections and edits as required
- Assist managers and supervisor with running the room and providing assistance to other team members
- Compile, organize and analyze data/information to form reports
- Respond to internal requests as well as external requests for various reports and updates
- Manage projects in a persistent manner
- Serve as a mentor to new hires
- Assist casino investigators in first echelon investigations and identifications of video evidence to support criminal prosecutions
- Operate digital surveillance operation systems, software and tools
- Operate casino computer access control systems
Surveillance Agent
Seminole Classic Casino
03.2022 - 11.2022
- Responsible for observing, monitoring, and recording all activity occurring in the casino area and record observations in writing as required
- Record events in table games, slots, cage, hard count, soft count
- Knowledge of credit procedures, cash transaction reports, company procedures and Regulatory Regulations
- Perform duties in compliance with company standards and gaming regulations
- Assist in the coordination and resolution of emergency situations
- Responsible for disclosing irregularities, variances from procedures etc., observed during the performance of duties to the immediate attention of management
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations
- Responsible for cleaning and sanitizing work and public spaces
- Perform all other related and compatible duties as assigned
Groundskeeper
Seminole Hard Rock Casino
11.2018 - 03.2022
- Responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service
- Assists Facilities workers regarding preventative maintenance and the proper cleaning and safe operation of equipment
- Clean, maintain and remove trash from parking lot and entrances
- Power wash exterior surfaces
- Monitor irrigation systems and outdoor lighting
- Assists in the maintenance and watering of flower beds, plant areas, planters, and hanging baskets
- Shovel, clear or apply snow melt to entrance areas and walkways
- Operates Mule and other light equipment in hauling materials and removing debris
- Maintains building and grounds appearance to company standards
- Attend and participate in meetings, completing follow-up as assigned
Security Supervisor
Seminole Hard Rock Casino
08.2015 - 11.2018
- Act in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures
- Prepare detailed incident reports in a clear and precise manner
- Review all incident reports for accuracy submitted by Security Officers
- Direct and delegates responsibilities to the Security Officers
- Communicates all policy changes, memorandums, and special events on a daily basis
- Communicate with guests and other employees in a positive manner, both in oral and written forms
- Evaluate subordinate’s performance
- Coordinate emergency situations
- Attended Hard Rock Leadership Academy
- Field Training Officer of incoming new officers
Senior Command Console Operator
Seminole Hard Rock Casino
11.2012 - 08.2015
- Provide basic security coverage ensuring that adequate protection is provided for the safety and assets of patrons, employees and the company
- Ensure that proper security is provided for all transfers of money within the casino and hotel areas of the complex
- Prepare detailed incident reports in a clear and precise manner
- Operate and monitor the fire alarm and security CCTV systems
- Maintain accurate security logs
- Operate and monitors all hold up alarm systems
- Implement notification process in emergency situations i.e., fire, bomb threat, weather emergencies, etc.
- Assists in the coordination of emergency situations
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations
- Promote an outgoing, friendly customer-oriented personality at all times
- Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication
- Exhibit conduct in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures
Security Officer
Seminole Hard Rock Casino
01.2011 - 11.2012
- Ensures that adequate protection is provided for the safety of patrons, assets, employees and the company
- Prepare detailed incident report(s) in a clear and precise manner
- Patrols the casino and surrounding areas to establish a security presence
- Reports all unusual situations and/or suspicious people
- Assists in the coordination of emergency situations and in maintaining proper key control
Security Screener
McRoberts Maritime Security
11.2010 - 01.2011
- Provided security for cruise ships through screening on-board passengers
- Utilized various security measures including, x-ray machines, security wands, and pat downs
Security Officer
Marksman Security
03.2010 - 12.2010
- Assessed surrounding environment on foot to ensure safety and security within the retirement community stationed
- Served approximately 2,000 residents daily
- Engaged actively with community members and guests through providing customer service at the gatehouse
Security Supervisor
Airborne Security and Service
07.1988 - 09.2010
- Coordinated the beginning of new sites
- Completed required paperwork as instructed
Bicycle and Patrol Supervisor
Airborne Security and Service
07.1988 - 09.2010
- Ensured that the surrounding areas was safe
- Altered proper authority if needed
Dispatch Supervisor
Airborne Security and Service
07.1988 - 09.2010
- Tracked phone calls
- Completed company statistics
- Processed new applicants
- Assisted with schedule shifts of employees
Dispatcher
Devcon Security International
09.2002 - 07.2010
- Aided concerned customers regarding their home security systems
- Dispatched local law enforcement to the site of active alarms if necessary
Ground Security Ramp Agent
Airtran Airways
11.2007 - 02.2010
- Ensured that passengers’ bags did not contain unauthorized items
- Provided proper care to passenger baggage to ensure safekeeping between flights and terminals
- Ensured that passenger’s luggage safely and effectively made it into their flights
Customer Service Representative
Airtran Airways
11.2007 - 02.2010
- Provided excellent customer service and assistance to Airtran customers
Fire Rescue Communications Officer
City of Miramar
11.1996 - 05.2006
- Served as a crisis response individual
- Responded to patron’s emergencies and questions through answering telephones and operating computers
- Directed emergency personnel teams to sites around the city as calls emerged
Education
Trade School -
Institute of Security & Technology
Miami, Florida01.1988
High School Diploma - undefined
Wentworth Military Academy
Lexington, Mo.01.1982
Skills
- Team leadership
- CCTV monitoring
- Staff management
- Security personnel training
Certification
- [Area of certification], [Company Name] - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Leadership And Awards
- United States Navy, 1982-01-01, 1985-01-01, Groton, CT, Served on the USS Trepang Submarine (Torpedo Man)
- Hard Rock Hotel & Casino, Completed Leadership Academy 2018
- Rock Hero Award Recipient, 2018
- Rock Star Award Nominee, 3
Languages
English
Full Professional
Timeline
Operations Security Supervisor
Global Elite Group
07.2025 - Current
Event Staff Security
Florida Panthers
06.2025 - Current
Surveillance Agent
Big Easy Casino
11.2022 - 03.2025
Surveillance Agent
Seminole Classic Casino
03.2022 - 11.2022
Groundskeeper
Seminole Hard Rock Casino
11.2018 - 03.2022
Security Supervisor
Seminole Hard Rock Casino
08.2015 - 11.2018
Senior Command Console Operator
Seminole Hard Rock Casino
11.2012 - 08.2015
Security Officer
Seminole Hard Rock Casino
01.2011 - 11.2012
Security Screener
McRoberts Maritime Security
11.2010 - 01.2011
Security Officer
Marksman Security
03.2010 - 12.2010
Ground Security Ramp Agent
Airtran Airways
11.2007 - 02.2010
Customer Service Representative
Airtran Airways
11.2007 - 02.2010
Dispatcher
Devcon Security International
09.2002 - 07.2010
Fire Rescue Communications Officer
City of Miramar
11.1996 - 05.2006
Security Supervisor
Airborne Security and Service
07.1988 - 09.2010
Bicycle and Patrol Supervisor
Airborne Security and Service
07.1988 - 09.2010
Dispatch Supervisor
Airborne Security and Service
07.1988 - 09.2010
High School Diploma - undefined
Wentworth Military Academy
Trade School -
Institute of Security & Technology