Michael Ball

• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Accurately operated cash register to process customer payments.

• Contributed to team success by completing jobs quickly and accurately.
• Addressed and resolved customer complaints in a polite and professional manner.
• Conducted regular reviews of operations and identify areas for improvement.
• Assisted customers in selecting merchandise best suited to their needs.
• Trained new team members by relaying information on company procedures and safety requirements.
• Participated in a manager training program.
• Earned the most 5-star guest reviews in a 6-month period

* Cooking, Cleaning, and Serving Guests