Michael Banach
South Burlington,USA
Summary
Professional office support specialist equipped for diverse administrative tasks and high-efficiency operations. Strong focus on team collaboration and delivering measurable results. Proven skills in data entry, filing, scheduling, and customer service. Reliable and adaptable to changing needs, with keen eye for detail and proactive approach to problem-solving.
Overview
42
42
years of professional experience
Work History
General Office Clerk
ITC Federal
09.2022 - 11.2025
- Managed daily office operations, ensuring efficient workflow and organization.
- Processed incoming and outgoing correspondence, maintaining accurate records and logs.
- Maintained confidentiality while handling sensitive information across various departments within the organization.
- Supported daily operations with tasks such as data entry, photocopying, scanning, and faxing.
- Input data into spreadsheets and databases.
- Trained on many different forms from setting up to data entry.
Production Manager
CFP/NPC
01.2018 - 02.2022
- Oversaw daily production operations, ensuring efficient workflow and adherence to safety standards.
- Implemented process improvements, increasing productivity and reducing waste throughout production cycles.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Reviewed work for quality and compliance with company standards and design specifications.
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
Manager
Brueggers Bagel
01.2014 - 01.2017
- Oversaw daily operations, ensuring efficient bagel production and service delivery.
- Trained and mentored staff on best practices for customer service and food preparation.
- Managed inventory levels, coordinating with suppliers to ensure product availability.
General Manager
One Flight Up/Premier Catering
07.1995 - 04.2014
- Directed daily operations to ensure seamless catering services across multiple events.
- Developed and implemented strategic plans to enhance service delivery and client satisfaction.
- Oversaw budgeting and financial management, optimizing resource allocation for maximum profitability.
- Implemented quality control measures that improved food safety compliance across all operations.
General Manager
Ground Round Restaurant
10.1992 - 05.1995
- Led staff training programs to improve team efficiency and maintain high service standards.
- Established vendor relationships to secure quality supplies at competitive prices.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
ASSISTANT MANAGER/Assistant Grocery Manager
Grand Union Supermarket
06.1983 - 03.1992
- Managed inventory control processes, ensuring timely stock replenishment and accuracy.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
FORESTRY
PAUL SMITH'S COLLEGE
Paul Smiths, NY10.1982
Skills
- Filing systems
- Dedicated team player
- File organization
- Data entry
- Professional and mature
- Meticulous attention to detail
- Maintaining records
- Document management
- Report preparation
- Proofreading documents
- Positive attitude
ACTIVITIES
Enjoy spending time with family, camping, going to sporting events to support family, card and board games
Timeline
General Office Clerk
ITC Federal
09.2022 - 11.2025
Production Manager
CFP/NPC
01.2018 - 02.2022
Manager
Brueggers Bagel
01.2014 - 01.2017
General Manager
One Flight Up/Premier Catering
07.1995 - 04.2014
General Manager
Ground Round Restaurant
10.1992 - 05.1995
ASSISTANT MANAGER/Assistant Grocery Manager
Grand Union Supermarket
06.1983 - 03.1992
FORESTRY
PAUL SMITH'S COLLEGE