Wrike
Michael Baron
Altadena,CA
Summary
Award-winning, creative, solution oriented Website Project Manager offering 16-year background in customer service, team-building, and project management. Articulate communicator skillful in building authentic relationships with clients and other project stakeholders. Detail-oriented team player with strong organizational skills and a proven ability to handle multiple, technically sophisticated projects simultaneously with a high degree of accuracy and delivery.
Overview
16
16
years of professional experience
Work History
Website Project Manager
LocaliQ
2021.04 - Current
- Managed a minimum of 100 projects each year while maintaining adherence to schedule, and scope requirements.
- Gathered assets, communicated project scope, allocated resources, and established schedules meeting or exceeding project demands.
- Coordinated with Sales, Content, Design, Development, and Support teams to assure project specifications and timelines.
- Closely collaborated with project stakeholders to investigate, identify, and quickly resolve problems.
- Coordinated meetings with clients and other external individuals, enabling parties to meet and discuss project goals and progress.
- Developed and introduced strategies to improve operational efficiency.
- Collected and responded to client feedback
- Prepared technical documentation for communication to site engineers and media designers.
- Communicated project updates to stakeholders at all levels.
- Monitored and tracked project progress to support timely completion.
Store Support Team Leader
Whole Foods Market
2008.03 - 2021.04
- Recruited, managed and motivated 85-member retail team processing $1.5 million in weekly sales
- Led and developed management team of 10
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and superior communication skills
- Contributed to development, planning and completion of project initiatives
- Oversaw employee performance, corrected problems and increased efficiency contributing to over 50% sales growth in 2 years
Founder/Video Producer
Cold Frame Collective
2016.02 - 2018.12
- Successfully delivered 9 projects on-time and under budget
- Developed brand content by pitching ideas, developing concepts, producing online content and contributing to commercial spots
- Oversaw logistical aspects from pre-production to post-production
- Designed programming and created content to drive brand and marketing messaging in accordance with brand strategies
- Scheduled shoots and set up filming by communicating with talent and crew
- Streamlined processes to minimize production delays and achieve intended strategy
Education
Bachelor of Fine Arts - Theatre Arts- Performance
University Of Idaho
Moscow, IDProfessional Program in Producing - Film Production
University Of California - Los Angeles
Los Angeles, CASkills
- Project Management
- Project planning and development
- Process and procedure development
- Project Estimation and Bidding
- Schedule Management
- Content Development
- Client Relations
- Clear and concise written and verbal communication
- Troubleshooting and Problem Solving
- Strong graphic and visual sense
- Microsoft Office Suite
- Adobe Photoshop
- Wrike
- Salesforce
Accomplishments
Gannett's Greatest "Customer Obsession" Runner Up - 2022
Successfully managed and launched over 125 Websites projects.
Co-hosted Companywide Innovation Panel Discussion on AI
Oversaw integration of Amazon Prime Now grocery delivery operations grossing over $1.5 Million in weekly sales.
Served on the Whole Foods Market Southern Pacific Regional Customer Experience Work Group, establishing updated customer experience standards across the region
Featured leader for Whole Foods Market Leadership Principles Career Development program
Whole Foods Market Southern Pacific Regional Team Member of the Year | 2017
Software
Adobe Photoshop
Adobe Premiere
Salesforce
Slickplan
Microsoft Office Suite
Timeline
Website Project Manager
LocaliQ
2021.04 - Current
Founder/Video Producer
Cold Frame Collective
2016.02 - 2018.12
Store Support Team Leader
Whole Foods Market
2008.03 - 2021.04
Bachelor of Fine Arts - Theatre Arts- Performance
University Of Idaho
Professional Program in Producing - Film Production
University Of California - Los Angeles
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