Michael Barretta

• Imaged and prepared new computers for integration into company networks and systems.
• Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
• Patiently walked individuals through basic troubleshooting tasks.
• Explained technical information in clear terms to promote better understanding for non-technical users.
• Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.

Ascent manages the Critical Facilities and IT/Data for FIS Data
Center in Voorhees NJ
Daily operations include job quotes
Work order creation
Purchase order creation
Project Requestion creation
Vendor Quotes
Formal Estimates and Physical layer operations
Fiber, MPO backbone cabling, single mode and multimode fiber patch cords
I am in charge of two Technicians on day shift and a 2nd shift technician
I have a full understanding of N+1 power as it flows downstream from the city power
Tasks come from me and are passed on to my technicians
All tasks, work orders, purchase orders, service request are saved to Excel.
Adhered to established policies and standards to safely complete projects
Inspected fire extinguishers and eye wash stations to identify potential safety violations and implement corrective actions
Performed troubleshooting and diagnosis on malfunctioning equipment
Tested components and systems to evaluate performance and identify concerns
Devised and implemented safety programs, encouraging team members to take time to analyze situations and determine best course of action

The responsibilities at Vxchnge included monitoring the power entering our building, and know the diverse path it takes to insure N+1 power to our customers
I also monitor temperatures in the data hall through software
I deal directly with customers and their technicians to aid and support them during installs and failures I run, terminate and test copper and fiber that is used to bring customers their link to the carriers, on the physical layer
We inventory all our cross-connect using inventory software (DCIM)
I build cages for our customers
I rack/stack and wire networks
I have basic server and router set up and troubleshooting skills
I am efficient in windows 10
I estimate 30 days until I pass the comp/Tia e a+ core 1

• I was responsible for the install of low voltage building systems.
• CCTV, Alarms, LANS
• Multistrand fiber splice and testing
• I was the foreman on jobs with more than 10 technicians
• My responsibilities as a working foreman included initial job walkthroughs, estimating material and man hours
• Managing the other techs during the install
• I was present during weekly job progress meetings
• I was responsible for the completion of the job.