Adept at managing high-stress situations, I enhanced timely assistance and delivery coordination at Nelson Brothers Readymix. My expertise in dispatch software and exceptional stress tolerance significantly improved operational efficiency. As a Driver Trainer at Battson Contracting, I leveraged my skills in route planning and customer relations to elevate driver performance and satisfaction.
Data Entry
Dispatch software
Stress Tolerance
Dispatching procedures
Prioritizing calls
Customer Relations
Dispatch Coordination
Schedule Management
Route Planning
Route Navigation
Routing orders
Work Order Management
Dispatching field personnel
Closing tickets
In the 13 yrs with Nelson brothers I have done most every thing I started out as a driver and mechanic. Worked my way yo lead driver then the to plant mgr over tge prosper plant for 2 yrfs then I went back to driving for a little bit when the company restructured drove for another yr and a half while also batching trucks when needed then took over as plant mgr for our aubrey plant from being the plant mgr there I git hurt and had knee surgery while down they filled my spot at the plant and I took on a new roll in 2017 as an dispatch order taker then with in 2 months I moved to being the board apperator deciding were to loaf the trucks to for all 5 plants we had at the time and have been in dispatch ever since working my way up to dispatch supervisor