Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael Battson

Pilot Point,TX

Summary

Adept at managing high-stress situations, I enhanced timely assistance and delivery coordination at Nelson Brothers Readymix. My expertise in dispatch software and exceptional stress tolerance significantly improved operational efficiency. As a Driver Trainer at Battson Contracting, I leveraged my skills in route planning and customer relations to elevate driver performance and satisfaction.

Overview

17
17
years of professional experience

Work History

Dispatcher

Nelson Brothers Readymix
01.2011 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Help keep track of top drivers as well as day to schedules and customers orders

Driver Trainer

Battson Contractung
09.2007 - 01.2011

Education

High School Diploma - Basic Studys

Denton High School
Denton, TX
05.1999

Skills

Data Entry

Dispatch software

Stress Tolerance

Dispatching procedures

Prioritizing calls

Customer Relations

Dispatch Coordination

Schedule Management

Route Planning

Route Navigation

Routing orders

Work Order Management

Dispatching field personnel

Closing tickets

Accomplishments

In the 13 yrs with Nelson brothers I have done most every thing I started out as a driver and mechanic. Worked my way yo lead driver then the to plant mgr over tge prosper plant for 2 yrfs then I went back to driving for a little bit when the company restructured drove for another yr and a half while also batching trucks when needed then took over as plant mgr for our aubrey plant from being the plant mgr there I git hurt and had knee surgery while down they filled my spot at the plant and I took on a new roll in 2017 as an dispatch order taker then with in 2 months I moved to being the board apperator deciding were to loaf the trucks to for all 5 plants we had at the time and have been in dispatch ever since working my way up to dispatch supervisor

Timeline

Dispatcher

Nelson Brothers Readymix
01.2011 - Current

Driver Trainer

Battson Contractung
09.2007 - 01.2011

High School Diploma - Basic Studys

Denton High School
Michael Battson