Michael Baum
Trevor
Summary
Dynamic Fulfillment Expert at Target with proven expertise in order fulfillment and inventory management. Recognized for enhancing process efficiency through rigorous audits and team training. Adept at utilizing forklifts and maintaining safety compliance while delivering exceptional customer service. Committed to driving operational excellence and fostering positive team dynamics. Notes of other skills and interests include medical knowledge and background with schooling, as well as being a very good empathetic people person.
Overview
7
7
years of professional experience
Work History
Fulfillment Expert
Target
Pleasant Prairie
08.2021 - Current
- Reviewed packing slips and documentation to accurately box items for shipment.
- Picked products from designated locations and transferred them for further processing.
- Operated forklift and pallet jack for efficient transportation of heavy loads.
- Performed regular audits of fulfillment processes to identify improvement opportunities.
- Trained staff on packing techniques to reduce damage during shipping.
- Provided prompt, professional responses to customer inquiries.
- Utilized handheld scanners for accurate data entry of packages.
- Maintained clean, organized workspaces to promote safety and efficiency.
Sales Associate
Dollar General
Genoa City
08.2021 - 08.2021
- Maintained organized store by returning merchandise to designated areas and restocking displays.
- Cleaned shelves, counters, and tables to ensure a tidy shopping environment.
- Assessed customer needs to deliver product information and assistance.
- Collected payments accurately and provided correct change for transactions.
- Bagged purchases and wrapped gifts to enhance customer experience.
- Maintained up-to-date knowledge of sales, promotions, return policies, and security practices.
Team Member
Taco Bell
Paddock Lake
04.2021 - 07.2021
- Rotated through series of different stations based on team needs.
- Monitored expiration dates on food items for freshness assurance.
- Worked hard to learn required tasks quickly to maximize performance.
- Provided customer service support to ensure satisfaction.
Warehouse Worker
Amazon
Pleasant Prairie
04.2020 - 01.2021
- Assisted in packaging and labeling of products for shipment.
- Operated scanners, computers, and other equipment to track orders.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Ensured safety protocols were followed at all times while operating machinery.
- Received and tracked incoming inventory shipments.
- Used pallet jacks to move items to and from warehouse locations.
Retail Sales Associate
Khols
Pleasant Prairie
08.2019 - 12.2019
- Initiated engaging conversations with customers to assess assistance needs.
- Utilized point-of-sale systems to ensure accurate pricing and inventory management.
- Resolved conflicts using strong problem-solving and interpersonal skills.
- Developed relationships with regular customers, offering personalized service to drive repeat business.
- Demonstrated comprehensive knowledge of store products and services.
- Addressed customer inquiries regarding products and services promptly.
Barista
Starbucks
Pleasant Prairie
02.2018 - 05.2019
- Greeted customers and processed orders for coffee drinks and food items.
- Trained new baristas on food handling safety standards and company policies.
- Utilized POS system for efficient customer payment processing.
- Participated in coffee tasting to enhance product knowledge and inform menu development.
- Developed relationships with regular customers, anticipating preferences and needs.
- Maintained cleanliness of coffee equipment to ensure optimal functionality.
Education
High School Diploma -
Wilmot Union High School
Wilmot, WI06-2019
Skills
- Order fulfillment
- Inventory management
- Forklift operation
- Data entry
- Process auditing
- Customer service
- Problem solving
- Safety compliance
- Product knowledge
- Time management
- Team training
- Pallet jack usage
- Hand-eye coordination
Timeline
Fulfillment Expert
Target
08.2021 - Current
Sales Associate
Dollar General
08.2021 - 08.2021
Team Member
Taco Bell
04.2021 - 07.2021
Warehouse Worker
Amazon
04.2020 - 01.2021
Retail Sales Associate
Khols
08.2019 - 12.2019
Barista
Starbucks
02.2018 - 05.2019
High School Diploma -
Wilmot Union High School
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