Summary
Work History
Education
Skills
Timeline
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Michael Baxter

Michael Baxter

Harrisville,RI

Summary

Skilled Service Technician with a proven track record at Camping World, adept in engine repair and customer service. Enhanced team efficiency and safety through mentorship, achieving a significant reduction in workplace hazards. Leveraged troubleshooting skills and preventive maintenance expertise to elevate equipment performance, ensuring customer satisfaction and repeat business.

Work History

Service Technician

Camping World
Uxbridge, MA
08.2020
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring camper/rv to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Preformed regular maintenance on diesel rvs including oil changes, hydraulic systems, and cooling systems.
  • Diagnostics with hvac systems, lp system,

Automotive Technician

Tire Pros
North Smithfield, RI
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, and online knowledge bases.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Used specialized tools to detect leaks in gas.

CNC Machine Operator

Swissline Llc
Cumberland, RI
11.2018
  • Properly loaded and unloaded materials in and out of machines.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
  • Inspected finished parts by checking for defects to meet quality standards.
  • Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
  • Reduced material waste through precise programming of CNC machines for accurate cutting and milling operations.
  • Monitored machines during operation to make adjustments when necessary and produce quality parts.

Auto Detailer

Auto Body Concepts
Chepachet, RI
  • Washed cars and trucks daily for auto dealership.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Shined vehicle windows and windshields to remove water spots.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Performed high-quality paint correction tasks to remove scratches and swirl marks, resulting in improved vehicle appearance.
  • Applied ceramic coatings for long-lasting protection against environmental hazards, increasing vehicle longevity.
  • Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.

Education

Camper/rv Diagnostic

Camping World Rvti
North Carolina
01.2021

High School Diploma - Automotive Mechanics

Burrillville High School
Harrisville, RI
06.2010

Skills

  • Engine repair
  • Changing tires
  • Safety awareness
  • Problem-Solving
  • Strong Work Ethic
  • Valid Driver's License
  • Changing Oil
  • Hand and power tools
  • Brake systems understanding
  • Preventive Maintenance
  • Replacing parts
  • Troubleshooting skills
  • Fluid Exchanges
  • Diagnostic abilities
  • Customer Service
  • Inspecting vehicles
  • Steering systems
  • Suspension Systems
  • Alignments experience
  • Fuel systems
  • Exhaust Systems
  • Coolant System Control
  • Heavy Lifting
  • Battery Services
  • Drivetrain and Axle Installation
  • Automotive Electronics
  • Soldering skills
  • Welding and fabrication
  • Calibrating systems
  • Purchasing Parts and Inventory
  • Repair quotes
  • Detailing Services
  • Upholstery Repair
  • Rust removal

Timeline

Service Technician

Camping World
08.2020

CNC Machine Operator

Swissline Llc
11.2018

Automotive Technician

Tire Pros

Auto Detailer

Auto Body Concepts

Camper/rv Diagnostic

Camping World Rvti

High School Diploma - Automotive Mechanics

Burrillville High School

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Michael Baxter