Summary
Work History
Education
Skills
Timeline
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Michael Baxter

Michael Baxter

Harrisville,RI

Summary

Skilled Service Technician with a proven track record at Camping World, adept in engine repair and customer service. Enhanced team efficiency and safety through mentorship, achieving a significant reduction in workplace hazards. Leveraged troubleshooting skills and preventive maintenance expertise to elevate equipment performance, ensuring customer satisfaction and repeat business.

Work History

Service Technician

Camping World
08.2020
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring camper/rv to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Preformed regular maintenance on diesel rvs including oil changes, hydraulic systems, and cooling systems.
  • Diagnostics with hvac systems, lp system,

Automotive Technician

Tire Pros
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, and online knowledge bases.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Used specialized tools to detect leaks in gas.

CNC Machine Operator

Swissline Llc
11.2018
  • Properly loaded and unloaded materials in and out of machines.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
  • Inspected finished parts by checking for defects to meet quality standards.
  • Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
  • Reduced material waste through precise programming of CNC machines for accurate cutting and milling operations.
  • Monitored machines during operation to make adjustments when necessary and produce quality parts.

Auto Detailer

Auto Body Concepts
  • Washed cars and trucks daily for auto dealership.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Shined vehicle windows and windshields to remove water spots.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Performed high-quality paint correction tasks to remove scratches and swirl marks, resulting in improved vehicle appearance.
  • Applied ceramic coatings for long-lasting protection against environmental hazards, increasing vehicle longevity.
  • Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.

Education

Camper/rv Diagnostic

Camping World Rvti
North Carolina
01.2021

High School Diploma - Automotive Mechanics

Burrillville High School
Harrisville, RI
06.2010

Skills

  • Engine repair
  • Changing tires
  • Safety awareness
  • Problem-Solving
  • Strong Work Ethic
  • Valid Driver's License
  • Changing Oil
  • Hand and power tools
  • Brake systems understanding
  • Preventive Maintenance
  • Replacing parts
  • Troubleshooting skills
  • Fluid Exchanges
  • Diagnostic abilities
  • Customer Service
  • Inspecting vehicles
  • Steering systems
  • Suspension Systems
  • Alignments experience
  • Fuel systems
  • Exhaust Systems
  • Coolant System Control
  • Heavy Lifting
  • Battery Services
  • Drivetrain and Axle Installation
  • Automotive Electronics
  • Soldering skills
  • Welding and fabrication
  • Calibrating systems
  • Purchasing Parts and Inventory
  • Repair quotes
  • Detailing Services
  • Upholstery Repair
  • Rust removal

Timeline

Service Technician

Camping World
08.2020

CNC Machine Operator

Swissline Llc
11.2018

Automotive Technician

Tire Pros

Auto Detailer

Auto Body Concepts

Camper/rv Diagnostic

Camping World Rvti

High School Diploma - Automotive Mechanics

Burrillville High School

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Michael Baxter