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Associate Principal Engineer

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Secure a position with a successful, growing company or established corporation that requires an individual with extensive experience in information technology and project management.
I.T. Engineer of increasing responsibilities in technical leadership, computer technology, and business-critical management. Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Tier One Technical Support and/or Help Desk role. Work well independently, or in a group setting providing all facets of computer support such as administering network environments, troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities. Professional Goals include continuing to grow in leadership and knowledge, excel in innovative technology application, interact and share with team members and colleagues, and develop world-class solutions to real world challenges.

I am a Cisco Support Technician Graduate who attended Bridge Academy at Bobby Dodd Institute (BDI), which specializes in cybersecurity, networks, and routing and switching. In other words, after succeeding on the exam, both my certificate and CCT certification were well-received by me. Before, I attended Georgia State University Perimeter College and graduated with an AA degree in Philosophy.

Dynamic IT professional with over 20 years of experience in technical support and troubleshooting, demonstrating a proven track record of efficiently resolving complex issues. Expertise encompasses a wide range of operating systems and software applications, ensuring seamless user experiences and optimal system performance. Currently advancing skills through enrollment in a Cybersecurity program, focusing on network security and system administration to remain at the forefront of the evolving technological landscape. Committed to leveraging extensive knowledge and continuous learning to drive organizational success and enhance security protocols.

Knowledgeable IT Technician with solid background in IT support and troubleshooting. Proven ability to resolve technical issues and implement effective solutions, contributing to system efficiency. Demonstrated expertise in network management and hardware maintenance.

Michael Beasley

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IT Technician/Support

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Associate of Arts - Computer Support Specialist

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IT Technician/Support

Associate of Arts - Computer Support Specialist

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