Michael Becker
Tampa,FL
Summary
Accomplished in Carrier Sales, I leveraged strong negotiation skills and logistics knowledge to enhance service and profitability. Expert in fostering carrier relationships and delivering exceptional customer service.
Overview
4
4
years of professional experience
Work History
Freight Management
Werner Enterprises
2024.02 - Current
- Coordinated cross-departmental communication, fostering collaboration and ensuring timely completion of projects related to freight management.
- Improved team productivity through regular training sessions focused on best practices.
- Developed route guides through a carrier RFP to help secure capacity for our highest volume lanes.
Carrier Sales Representative
ReedTMS Logistics
2021.09 - 2024.01
- Negotiated rates with carriers for cost-effective solutions, resulting in improved profitability.
- Enhanced company reputation by providing exceptional service to both customers and carriers alike.
- Developed carrier relationships to help mitigate market exposure and secure dependable capacity.
Customer Service Coordinator
ReedTMS Logistics
2021.03 - 2021.09
- Responded to customer needs through competent customer service and prompt problem-solving.
- Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor of Arts - Communication
University of South Florida
Tampa, FL05.2016
Skills
- Strong negotiation skills
- Logistics knowledge
- Customer Service
- Relationship Building
Timeline
Freight Management
Werner Enterprises
2024.02 - Current
Carrier Sales Representative
ReedTMS Logistics
2021.09 - 2024.01
Customer Service Coordinator
ReedTMS Logistics
2021.03 - 2021.09
Bachelor of Arts - Communication
University of South Florida
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